Have been very satisfied with Webroot. Have been very satisfied since converting to Webroot a few years ago. Only called once, when a ransomware demand popped up. Tech support answered the phone promptly and took steps to verify that Webroot software had caught and deflected that attack.

Might as well buy a brick Might as well buy a brick, tie it to your computer, and drop it in a large body of water, because that is essentially the same effect that this software has. A laptop with a 3ghz processor, 32 Gb of ram cant open a web page or even system settings in under 2 minutes because webroot cripples it. push control alt del and you wait three mins to open task manager. Cutting off web access is about the only way to get even a resemblance of control over the machine. In the end i gave up and used my personal PC, and told my boss that if he didn't replace Webroot with software that worked then Id work somewhere else, its that bad (im not even kidding ive registered on several job sites because im sick of this software making an 30min of work take a full 8 hour working day)

BUY WEBROOT Twice, as it will happen on the internet, my computer got hijacked by a virus that tells me to call a number to Microsoft (yea, right) to fix it. Within seconds, I turned off and rebooted the laptop, went to Webroot and performed an immediate scan. Bing, bang, bong... I was fine. ....... Also, when I changed computers after one got too old, Webroot help made the transition easy and seamless.

I have been using webroot for five plus… I have been using webroot for five plus years. When I had an issue I called support. The support tech said that in order for the issue to be fixed I had to pay $165.00. I only wanted them to restart the software to protect my PC, I had already paid for a three year subscription. I believe it is Webroot's tactic to try to charge when all you need is something simple like restart the software. I am very disappointed in Webroot since I have been happy with them for a while. I chose to uninstall the software and I purchased another protection software even thought I had 200 days left on my subscription.

Scam company that charges your card Scam company that charges your card for some auto-renewal. I have tried contacting them about my father’s account and you cannot reach them by phone unless you have your account number, you are directed to e-mail them instead. I e-mailed them and to my shock, there has been no reply (sarcasm). My father has dementia and definitely didn’t authorize this charge. I’ll have to dispute directly through the bank.