Good exchange help I purchased a few ink ribbons, 1 was all dried up. Printers101 had me just toss it out and they sent me a new one at no cost to me! That is good service! I would shop with them again.

Good Deal I ordered a Lexmark T652dn printer from them. Ordered online (easy) and done. I received my order 2 days later, I would buy from them again.

Right kind of service They went above and beyond with me. After getting a busted machine, they swapped it for a new one so fast -- wow! They sent me a new unit the same day that I called and then only after I go the replacement did the defective one go back to them (they paid for the return shipping on that too)! Awsome comapny!

Fantastic Thank you for the great support and letting me return my printer that just did not work for me. The process was easy and fast.

good but could even be better good company, good service, good prices should be more accessible by phone and return calls when messages left leave voice mail when closed for holidays