It took more than two weeks get my… It took more than two weeks get my phone screen and sim tray replaced. I had to return the phone because it was not receiving and calling out and the phone was not charging. When I finally came to pickup the phone the new screen was scratched by technician who did the final repair to fix the problems.

My laptop was very cranky My laptop was very cranky, I dropped it off at Computer Repair Dr, unfortunately shortly thereafter, the business closed down because of Covid issues.Their phone number had a very simple message that they were closed. My laptop was unavailable to me for close to 3 weeks. Not able to do P/T work etc. During this time I was not contacted by any one from the business. MMMM. I finely drove to their location to find out they were open, HUH? Another couple of days later finally my laptop was repaired. I would suggest that they implement a personal contact with their customers should an incident occur again. This is not local staff issues, but rather Management/Ownership.I would go to them again because of the staff.

It was great to find a place where they… It was great to find a place where they could fix my MacBook after Apple suggested there was nothing to do but buy a new computer. They have great customer service and accurate information on the status of your repair. The only thing was that the keyboard was left seemingly un cleaned. There are a few letters that are not working properly when typing. Overall, I’m very thankful.

Buyer beware! Any where else is a better choice To say this company lacks in customer service is like saying it was bad to be Jewish in Germany circa 1940. First, took computer in to have screen fixed, they told me price range, I told them OK. Said it would be 2 weeks, 4 weeks later went in and was told they tried to call to confirm I wanted computer fixed and I didn’t answer, they had my number off by a digit in their data base. Then after 3 more weeks tried to call and pay to get it with another person picking it up, was told I could not pay by credit card. So your average dominos is more technically advanced than these digital experts. What a joke. I’d literally drive to Boise to avoid these clowns. Buyer be VERY AWARE

The process is sound The process is sound, and eventually it got fixed. But took too long, and only when I called was I notified of a shipping issue holding it up. Upon receiving laptop back, bottom screws were all missing from the case, and a wire was closed in over the ethernet port making it un-usable. They offered a free fix, which is great, but it's still 30 minutes each way - which is time wasted had it been done properly. Again, overall process with notifications appears sound, the solution just wasn't quality.