Top Tier Support and Service! I've had myTalon for about 4 years now. From start to finish the process was seamless and quick. I've run into 2 small issues with the cooler failing on my CPU but support has been top tier. Both times they responded quickly, helped me troubleshoot my issues, sent parts overnight so there was minimal downtime and helped me get up and running within a couple days. Shout out to Brett and Jonathan for helping me out!

Super computer in a laptop I never expected the performance I would get from my Falcon Northwest DRX laptop, it exceeds all expectations. The assistance I received while configuring it and ordering it was personal and outstanding. If you're in the market for a high performance gaming or graphics system I feel you can't do any better

Horrible sales support Horrible sales support. No support for military, veterans, contractors, or government personnel who are stationed overseas. The sales person told me Falcon will not ship to an APO address, period. My credit card address is my APO address and the sales person authenticated that address passed your systems authentication, but he could not use it, because you do not ship to APO addresses. UPDATE: I have contacted Falcon again and they still state they will not ship to an APO address, but they are "looking" into it again, but it is unlikely to be allowed. Also, the only other available way to pay is a direct wire transfer, which takes away any possibility of the buyer to refute a purchase, or get their money back in the case of an undelivered, broken, or substandard system. A wire transfer is not even a slightly good way for a customer to pay for anything anymore.

the real deal Excellent product you get what you pick and they are fantastic for people who, like me, had always played console and were a noob at gaming PC design but wanted a serious product. Tech support couldn’t be better