Works great I have been with Usretesting since April and it works very well. I wish I would have more tests as a tester with them, but the ones that are available on the platform are working great. I would encourage businesses to use user testing as a platform because it just has the capacity and capability to provide the software needed and support. Unlikely many other platforms that have technical problems all the time and no support, this one works great. Very pleased with them. Thanks, userstesting!

I have not been able to get passed the verification process I have not been able to get passed the verifying the PayPal part. I am suspicious at best because the look and feel of the Paypal they want you to link with is nowhere near what I use. Colors alone are off-putting, and then there is no way of locating an ID to enter into my more legit-looking PayPal app to make the verification this way. I don't trust giving my information over. I know PayPal has verified my account information because I have made transactions in the past. This "verification process" through User Testing should not be so difficult and should be more transparent. There are critical elements missing to make me trust them.

No support whatsoever No support whatsoever #4904601C I found a test on Usertesting. I immediately qualified and I immediately completed the test. Only telling me over a month later that I took too long and completed the test after the date I was eligible for it. Then why was it on the website? Of course, there’s no way to dispute it….wow

Great Consumer Feedback/Testing Site I like the fact that giving feedback or taking tests via their platform/app is very easy. It will give you all you need when making a feedback or test, including a screensharing app. I also appreciate the fact that payouts are through Paypal and very quick - others would give you "points" which you need to "save" to "buy rewards". Finally, I like that their customer service team is very responsive when I contact them for any concern/question I have.

Usertesting is by far the fairest… Usertesting is by far the fairest company of its kind that I carry out tasks for. It is fair paying, very helpful and once you reach 4 stars or above you generally get around 5 tasks a week at least. On top of this, if a test doesn't work or is cancelled their end, you are often compensated. They genuinely seem to care about their workers and that is sensible as doing so encourages people to work well and provide useful feedback. I would definitely recommend signing up.