UserTesting

690 5th Street, 94107, San Francisco, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About UserTesting

UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.

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Bagsy
GB

No support whatsoever No support whatsoever #4904601C I found a test on Usertesting. I immediately qualified and I immediately completed the test. Only telling me over a month later that I took too long and completed the test after the date I was eligible for it. Then why was it on the website? Of course, there’s no way to dispute it….wow

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HM
GB

A genuine and decent test platform I've been using UT for several months now, along with other similar apps. UT is far and away the best one. Yes, you have to complete quite a few screener surveys before being accepted to one, and you won't make millions. You also have to ensure you complete tests properly, as some of them will give you a star rating. But you can legitimately get to take part in a couple of surveys a week if you put the effort in and answer honestly.

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The finder
GB

Tester highly satisfied! Tester highly satisfied! I am a tester for Usertesting. It has been a great experience. I typically get 5-6 tests per week. I think i could get more if I monitored the available tests more often. If a test gets interrupted or there was a problem, Usertesting has always given me full or partial credit. Problems rarely happen though. Usertesting site is honest about time commitment and payment process. Customer service is helpful. I would and have recommended them to others wanted to make a little fun money.

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MCMarsh
GB

Great Consumer Feedback/Testing Site I like the fact that giving feedback or taking tests via their platform/app is very easy. It will give you all you need when making a feedback or test, including a screensharing app. I also appreciate the fact that payouts are through Paypal and very quick - others would give you "points" which you need to "save" to "buy rewards". Finally, I like that their customer service team is very responsive when I contact them for any concern/question I have.

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Kartik
IN

Absolutely brilliant company! I have nothing but love for this amazing company. Usertesting pays users like myself to share our personal and professional experiences with companies thereby allowing the latter to make more customer centric products. I was able to make more than 500$ in a few months sharing my thoughts and giving as little as 5 minutes and as much as 1 hour of my time (if & when required). Overall, it's a YES! Be it from an experience point of view or from payments point of view (which gets processed exactly 1 week after taking the test).

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