UserTesting

690 5th Street, 94107, San Francisco, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About UserTesting

UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.

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Aleksandra Starosta
GB

I got two one star ratings for no… I got two one star ratings for no reason. I am no longer eligible to take any more tests. User Testing told me that I was outside of the country which wasn't true. I am based in the UK and did not travel anywhere. I hd tried to contact the support multiple times and have never heard back. Do not recommend using this platform.

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Bernado Cuso
LU

My advice: Stay away from them. Looks like this review is full of fake 5 stars reviews of so enthusiastic people . The truth is far from those fake reviews. The company is not professional at all, will make you work, make take a test when they will record your screen then shut down your account for no reason.

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Donna
MX

It works! Usertesting is a great site for those who like to help companies become better, and more efficient, and make a little cash while doing so. I've always been a firm believer that companies should listen more closely to their target audience and this site enables them to do so. Usertesting always pays on time, and while it is not much money per test, at the end of the month it can add up.

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Phil day
GB

Usertesting is by far the fairest… Usertesting is by far the fairest company of its kind that I carry out tasks for. It is fair paying, very helpful and once you reach 4 stars or above you generally get around 5 tasks a week at least. On top of this, if a test doesn't work or is cancelled their end, you are often compensated. They genuinely seem to care about their workers and that is sensible as doing so encourages people to work well and provide useful feedback. I would definitely recommend signing up.

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Kartik
IN

Absolutely brilliant company! I have nothing but love for this amazing company. Usertesting pays users like myself to share our personal and professional experiences with companies thereby allowing the latter to make more customer centric products. I was able to make more than 500$ in a few months sharing my thoughts and giving as little as 5 minutes and as much as 1 hour of my time (if & when required). Overall, it's a YES! Be it from an experience point of view or from payments point of view (which gets processed exactly 1 week after taking the test).

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