UserTesting

690 5th Street, 94107, San Francisco, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About UserTesting

UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.

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MCMarsh
GB

Great Consumer Feedback/Testing Site I like the fact that giving feedback or taking tests via their platform/app is very easy. It will give you all you need when making a feedback or test, including a screensharing app. I also appreciate the fact that payouts are through Paypal and very quick - others would give you "points" which you need to "save" to "buy rewards". Finally, I like that their customer service team is very responsive when I contact them for any concern/question I have.

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Pat Martell
GB

UserTesting is Amazing!! I've been using UserTesting for many years and it is an amazing platform! It's sophisticated and easy to use. It connects me with companies where I give genuine feedback on websites, prototypes, and videos to help improve their services or message. And, I earn extra cash that really adds up!

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Daisy
GB

Great way to earn extra cash Great way to earn extra cash. Easy to use, just keep the usertesting tab open when browsing the web and wait for the 'ding' when a new test is available. Can take a while to find a qualifying test, but don't be disheartened as usertesting pays well compared to other survey sites. So far I have made over $600.

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Bagsy
GB

No support whatsoever No support whatsoever #4904601C I found a test on Usertesting. I immediately qualified and I immediately completed the test. Only telling me over a month later that I took too long and completed the test after the date I was eligible for it. Then why was it on the website? Of course, there’s no way to dispute it….wow

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Aleksandra Starosta
GB

I got two one star ratings for no… I got two one star ratings for no reason. I am no longer eligible to take any more tests. User Testing told me that I was outside of the country which wasn't true. I am based in the UK and did not travel anywhere. I hd tried to contact the support multiple times and have never heard back. Do not recommend using this platform.

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