Legit, but frustrating UserTesting does pay what it promises, however it can take a lot of time to get through all the "screener" tests before finally being eligible for the actual paid test. I am generally eligible for tests 1-3 times per week. If the site glitches and you are unable to complete the test or if the test does not upload to the customer correctly, they will not pay. It's a good source of a little extra cash if you have a lot of extra time on your hands.

Great Consumer Feedback/Testing Site I like the fact that giving feedback or taking tests via their platform/app is very easy. It will give you all you need when making a feedback or test, including a screensharing app. I also appreciate the fact that payouts are through Paypal and very quick - others would give you "points" which you need to "save" to "buy rewards". Finally, I like that their customer service team is very responsive when I contact them for any concern/question I have.

It works! Usertesting is a great site for those who like to help companies become better, and more efficient, and make a little cash while doing so. I've always been a firm believer that companies should listen more closely to their target audience and this site enables them to do so. Usertesting always pays on time, and while it is not much money per test, at the end of the month it can add up.

No support whatsoever No support whatsoever #4904601C I found a test on Usertesting. I immediately qualified and I immediately completed the test. Only telling me over a month later that I took too long and completed the test after the date I was eligible for it. Then why was it on the website? Of course, there’s no way to dispute it….wow

UserTesting is Amazing!! I've been using UserTesting for many years and it is an amazing platform! It's sophisticated and easy to use. It connects me with companies where I give genuine feedback on websites, prototypes, and videos to help improve their services or message. And, I earn extra cash that really adds up!