UserTesting

690 5th Street, 94107, San Francisco, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About UserTesting

UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.

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Steve C
GB

I've been with UserTesting as a tester… I've been with UserTesting as a tester for around 5 to 6 years. I've enjoyed my time with the company. They're honest and friendly, very responsive and very helpful should an issue arise. Plenty of testing opportunities with prompt payouts for successful tests. I'm grateful and fortunate to be a tester for UserTesting.

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Donna
MX

It works! Usertesting is a great site for those who like to help companies become better, and more efficient, and make a little cash while doing so. I've always been a firm believer that companies should listen more closely to their target audience and this site enables them to do so. Usertesting always pays on time, and while it is not much money per test, at the end of the month it can add up.

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The finder
GB

Tester highly satisfied! Tester highly satisfied! I am a tester for Usertesting. It has been a great experience. I typically get 5-6 tests per week. I think i could get more if I monitored the available tests more often. If a test gets interrupted or there was a problem, Usertesting has always given me full or partial credit. Problems rarely happen though. Usertesting site is honest about time commitment and payment process. Customer service is helpful. I would and have recommended them to others wanted to make a little fun money.

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Allie Alexander
GB

Legit, but frustrating UserTesting does pay what it promises, however it can take a lot of time to get through all the "screener" tests before finally being eligible for the actual paid test. I am generally eligible for tests 1-3 times per week. If the site glitches and you are unable to complete the test or if the test does not upload to the customer correctly, they will not pay. It's a good source of a little extra cash if you have a lot of extra time on your hands.

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Helen
GB

Frustrating It is legit and when it works it's a good way to make extra cash but it takes a long time to find a test you're qualified to do and the support service is non existent! It took ages for them to review my practice test and then my first paid test. And then one customer left me a 1 star rating which was really unfair and since then I haven't been able to get any more test invites!

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