UserTesting

690 5th Street, 94107, San Francisco, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About UserTesting

UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.

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Aleksandra Starosta
GB

I got two one star ratings for no… I got two one star ratings for no reason. I am no longer eligible to take any more tests. User Testing told me that I was outside of the country which wasn't true. I am based in the UK and did not travel anywhere. I hd tried to contact the support multiple times and have never heard back. Do not recommend using this platform.

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Anne Savitsky Blondin
GB

I have not been able to get passed the verification process I have not been able to get passed the verifying the PayPal part. I am suspicious at best because the look and feel of the Paypal they want you to link with is nowhere near what I use. Colors alone are off-putting, and then there is no way of locating an ID to enter into my more legit-looking PayPal app to make the verification this way. I don't trust giving my information over. I know PayPal has verified my account information because I have made transactions in the past. This "verification process" through User Testing should not be so difficult and should be more transparent. There are critical elements missing to make me trust them.

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Daisy
GB

Great way to earn extra cash Great way to earn extra cash. Easy to use, just keep the usertesting tab open when browsing the web and wait for the 'ding' when a new test is available. Can take a while to find a qualifying test, but don't be disheartened as usertesting pays well compared to other survey sites. So far I have made over $600.

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Bernado Cuso
LU

My advice: Stay away from them. Looks like this review is full of fake 5 stars reviews of so enthusiastic people . The truth is far from those fake reviews. The company is not professional at all, will make you work, make take a test when they will record your screen then shut down your account for no reason.

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Allie Alexander
GB

Legit, but frustrating UserTesting does pay what it promises, however it can take a lot of time to get through all the "screener" tests before finally being eligible for the actual paid test. I am generally eligible for tests 1-3 times per week. If the site glitches and you are unable to complete the test or if the test does not upload to the customer correctly, they will not pay. It's a good source of a little extra cash if you have a lot of extra time on your hands.

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