A genuine and decent test platform I've been using UT for several months now, along with other similar apps. UT is far and away the best one. Yes, you have to complete quite a few screener surveys before being accepted to one, and you won't make millions. You also have to ensure you complete tests properly, as some of them will give you a star rating. But you can legitimately get to take part in a couple of surveys a week if you put the effort in and answer honestly.

No support whatsoever No support whatsoever #4904601C I found a test on Usertesting. I immediately qualified and I immediately completed the test. Only telling me over a month later that I took too long and completed the test after the date I was eligible for it. Then why was it on the website? Of course, there’s no way to dispute it….wow

Frustrating It is legit and when it works it's a good way to make extra cash but it takes a long time to find a test you're qualified to do and the support service is non existent! It took ages for them to review my practice test and then my first paid test. And then one customer left me a 1 star rating which was really unfair and since then I haven't been able to get any more test invites!

Works great I have been with Usretesting since April and it works very well. I wish I would have more tests as a tester with them, but the ones that are available on the platform are working great. I would encourage businesses to use user testing as a platform because it just has the capacity and capability to provide the software needed and support. Unlikely many other platforms that have technical problems all the time and no support, this one works great. Very pleased with them. Thanks, userstesting!

Easy, reliable, interesting I've been a tester for years, and I've always been happy with my experience. The system is easy to use overall, and the tests are usually quick enough that they don't take up huge amounts of your time. Payment is always on time, and it's always interesting to see a new product/site come out a few months later and know that you're one of the people who influenced its development