Legit, but frustrating UserTesting does pay what it promises, however it can take a lot of time to get through all the "screener" tests before finally being eligible for the actual paid test. I am generally eligible for tests 1-3 times per week. If the site glitches and you are unable to complete the test or if the test does not upload to the customer correctly, they will not pay. It's a good source of a little extra cash if you have a lot of extra time on your hands.

My advice: Stay away from them. Looks like this review is full of fake 5 stars reviews of so enthusiastic people . The truth is far from those fake reviews. The company is not professional at all, will make you work, make take a test when they will record your screen then shut down your account for no reason.

I have not been able to get passed the verification process I have not been able to get passed the verifying the PayPal part. I am suspicious at best because the look and feel of the Paypal they want you to link with is nowhere near what I use. Colors alone are off-putting, and then there is no way of locating an ID to enter into my more legit-looking PayPal app to make the verification this way. I don't trust giving my information over. I know PayPal has verified my account information because I have made transactions in the past. This "verification process" through User Testing should not be so difficult and should be more transparent. There are critical elements missing to make me trust them.

No support whatsoever No support whatsoever #4904601C I found a test on Usertesting. I immediately qualified and I immediately completed the test. Only telling me over a month later that I took too long and completed the test after the date I was eligible for it. Then why was it on the website? Of course, there’s no way to dispute it….wow

Great Consumer Feedback/Testing Site I like the fact that giving feedback or taking tests via their platform/app is very easy. It will give you all you need when making a feedback or test, including a screensharing app. I also appreciate the fact that payouts are through Paypal and very quick - others would give you "points" which you need to "save" to "buy rewards". Finally, I like that their customer service team is very responsive when I contact them for any concern/question I have.