UserTesting

690 5th Street, 94107, San Francisco, United States
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3.95
Based on 20 Reviews

5

70.00%

4

0.00%

3

5.00%

2

5.00%

1

20.00%
About UserTesting

UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create and execute studies, and engage in 1:1 live conversations to better understand, capture, and spotlight meaningful reactions and responses. Easily package these human insights into a video reel and share them across the organization to make more informed decisions that influence the customer experience and increase brand loyalty and revenue.

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HM
GB

A genuine and decent test platform I've been using UT for several months now, along with other similar apps. UT is far and away the best one. Yes, you have to complete quite a few screener surveys before being accepted to one, and you won't make millions. You also have to ensure you complete tests properly, as some of them will give you a star rating. But you can legitimately get to take part in a couple of surveys a week if you put the effort in and answer honestly.

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The finder
GB

Tester highly satisfied! Tester highly satisfied! I am a tester for Usertesting. It has been a great experience. I typically get 5-6 tests per week. I think i could get more if I monitored the available tests more often. If a test gets interrupted or there was a problem, Usertesting has always given me full or partial credit. Problems rarely happen though. Usertesting site is honest about time commitment and payment process. Customer service is helpful. I would and have recommended them to others wanted to make a little fun money.

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Phil day
GB

Usertesting is by far the fairest… Usertesting is by far the fairest company of its kind that I carry out tasks for. It is fair paying, very helpful and once you reach 4 stars or above you generally get around 5 tasks a week at least. On top of this, if a test doesn't work or is cancelled their end, you are often compensated. They genuinely seem to care about their workers and that is sensible as doing so encourages people to work well and provide useful feedback. I would definitely recommend signing up.

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Steve C
GB

I've been with UserTesting as a tester… I've been with UserTesting as a tester for around 5 to 6 years. I've enjoyed my time with the company. They're honest and friendly, very responsive and very helpful should an issue arise. Plenty of testing opportunities with prompt payouts for successful tests. I'm grateful and fortunate to be a tester for UserTesting.

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Helen
GB

Frustrating It is legit and when it works it's a good way to make extra cash but it takes a long time to find a test you're qualified to do and the support service is non existent! It took ages for them to review my practice test and then my first paid test. And then one customer left me a 1 star rating which was really unfair and since then I haven't been able to get any more test invites!

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