I have not been able to get passed the verification process I have not been able to get passed the verifying the PayPal part. I am suspicious at best because the look and feel of the Paypal they want you to link with is nowhere near what I use. Colors alone are off-putting, and then there is no way of locating an ID to enter into my more legit-looking PayPal app to make the verification this way. I don't trust giving my information over. I know PayPal has verified my account information because I have made transactions in the past. This "verification process" through User Testing should not be so difficult and should be more transparent. There are critical elements missing to make me trust them.

I got two one star ratings for no… I got two one star ratings for no reason. I am no longer eligible to take any more tests. User Testing told me that I was outside of the country which wasn't true. I am based in the UK and did not travel anywhere. I hd tried to contact the support multiple times and have never heard back. Do not recommend using this platform.

Tester highly satisfied! Tester highly satisfied! I am a tester for Usertesting. It has been a great experience. I typically get 5-6 tests per week. I think i could get more if I monitored the available tests more often. If a test gets interrupted or there was a problem, Usertesting has always given me full or partial credit. Problems rarely happen though. Usertesting site is honest about time commitment and payment process. Customer service is helpful. I would and have recommended them to others wanted to make a little fun money.

Frustrating It is legit and when it works it's a good way to make extra cash but it takes a long time to find a test you're qualified to do and the support service is non existent! It took ages for them to review my practice test and then my first paid test. And then one customer left me a 1 star rating which was really unfair and since then I haven't been able to get any more test invites!

It works! Usertesting is a great site for those who like to help companies become better, and more efficient, and make a little cash while doing so. I've always been a firm believer that companies should listen more closely to their target audience and this site enables them to do so. Usertesting always pays on time, and while it is not much money per test, at the end of the month it can add up.