I got two one star ratings for no… I got two one star ratings for no reason. I am no longer eligible to take any more tests. User Testing told me that I was outside of the country which wasn't true. I am based in the UK and did not travel anywhere. I hd tried to contact the support multiple times and have never heard back. Do not recommend using this platform.

Absolutely brilliant company! I have nothing but love for this amazing company. Usertesting pays users like myself to share our personal and professional experiences with companies thereby allowing the latter to make more customer centric products. I was able to make more than 500$ in a few months sharing my thoughts and giving as little as 5 minutes and as much as 1 hour of my time (if & when required). Overall, it's a YES! Be it from an experience point of view or from payments point of view (which gets processed exactly 1 week after taking the test).

Great Consumer Feedback/Testing Site I like the fact that giving feedback or taking tests via their platform/app is very easy. It will give you all you need when making a feedback or test, including a screensharing app. I also appreciate the fact that payouts are through Paypal and very quick - others would give you "points" which you need to "save" to "buy rewards". Finally, I like that their customer service team is very responsive when I contact them for any concern/question I have.

Works great I have been with Usretesting since April and it works very well. I wish I would have more tests as a tester with them, but the ones that are available on the platform are working great. I would encourage businesses to use user testing as a platform because it just has the capacity and capability to provide the software needed and support. Unlikely many other platforms that have technical problems all the time and no support, this one works great. Very pleased with them. Thanks, userstesting!

Frustrating It is legit and when it works it's a good way to make extra cash but it takes a long time to find a test you're qualified to do and the support service is non existent! It took ages for them to review my practice test and then my first paid test. And then one customer left me a 1 star rating which was really unfair and since then I haven't been able to get any more test invites!