No customer service I bought 3 lots of software from nch-as the company had such good reviews (Prism Video Converter Home Edition: 8270220000831, Pixillion Image Format Converter Premium Edition: 8270220010831 and Switch Audio File Converter Plus - Commercial License: 8270220020831) but none of them work on my pc. I have tried to contact NCH but ive had no answer from them- aside from a default email to say they have emails. I spent over £60 pounds (£60.68) on software that doesnt work and cant get a response from the company. Does anyone have another way to contact them?

I tried a few different programs and… I tried a few different programs and always ask for payment before finishing, i used Prims was able to convert what i needed without buying the software. I will end up buying it because of how fast it worked and well!!!

not happy at all with your customer approach! After several years of using NCH Videopad (pro version) I bought new laptop and downloaded new version. To my surpise my previous "lifetime" purchase was not valid for anymore so I tried to work in free version which was a disappointment. I am not a pro but when I realised that even cutting sound from video is not availabne I was quite upset. In Q & A section of their web they recomend to download older version in this case what I did. After working for couple of hours a bug occured - for 5 times in row in 20 minutes! This required either restart of app or...purchasing latest version - bugs free per NCH. So here I go again, I can use version I paid for and used for years, but now full of bugs or use latest free version without key features or BUY new pro version. Sorry guys, this is such a disapointment!!

Debut screen recorder I bought Debut screen recorder, when i installed it it put a whole lot of useless entries in the start menu, put other entries in the context menus. I'll never buy anything from nch again, i just wanted the screen recorder, I'm going to look around for an alternative screen recorder to replace this asap. This kind of aggressive marketing is ridiculous.

Excellent Excellent ! Very COMPREHENSIVE ! COVERS SO MUCH VARIETY - in fairly EASY WAYS ! Excellent ! Very COMPREHENSIVE ! COVERS SO MUCH VARIETY - in fairly EASY WAYS ! FREE 1 SESSION - A BIG HELP ! GOES INTO THE HIDDEN DETAILS - by EXPANDER ! Can EVEN take extra MUSIC SOUND TRACK ! GENEROUS COSTS ! CAN BE MORE COSTLY BECAUSE OF THE expertise WORK THEY PUT IN TO MAKE IT ! Thanks for the Free Trial - Very Helpful ! Well done too ! I do fully recommend it, Jim Lee.