not happy at all with your customer approach! After several years of using NCH Videopad (pro version) I bought new laptop and downloaded new version. To my surpise my previous "lifetime" purchase was not valid for anymore so I tried to work in free version which was a disappointment. I am not a pro but when I realised that even cutting sound from video is not availabne I was quite upset. In Q & A section of their web they recomend to download older version in this case what I did. After working for couple of hours a bug occured - for 5 times in row in 20 minutes! This required either restart of app or...purchasing latest version - bugs free per NCH. So here I go again, I can use version I paid for and used for years, but now full of bugs or use latest free version without key features or BUY new pro version. Sorry guys, this is such a disapointment!!

Debut screen recorder I bought Debut screen recorder, when i installed it it put a whole lot of useless entries in the start menu, put other entries in the context menus. I'll never buy anything from nch again, i just wanted the screen recorder, I'm going to look around for an alternative screen recorder to replace this asap. This kind of aggressive marketing is ridiculous.

No customer service I bought 3 lots of software from nch-as the company had such good reviews (Prism Video Converter Home Edition: 8270220000831, Pixillion Image Format Converter Premium Edition: 8270220010831 and Switch Audio File Converter Plus - Commercial License: 8270220020831) but none of them work on my pc. I have tried to contact NCH but ive had no answer from them- aside from a default email to say they have emails. I spent over £60 pounds (£60.68) on software that doesnt work and cant get a response from the company. Does anyone have another way to contact them?

The software is versatile The software is versatile, reliable and easy to use.

Audition without Subscription The product is everything you could want. Similar to Audition, but no subscription. F*** Adobe. I'm a WavePad man, now.