Excellent communication between… Excellent communication between customer and service. I can’t rate the computer I ordered yet because I have not received it yet. So far excellent service.

they are nice and helpful the person i got was very nice and helpful i am new to the pc world and he helped me find the prefect pc for me.

Refused to cancel order. I ordered a PC but then needed to cancel after I saw the shipping date would be too long for my needs. I cancelled right away using their process, and they still charged my card and shipped the PC anyway. This was after several dialogs with their staff via email. Untrustworthy firm. Will never use again.

Fantastic Build, Flexible To Changes I ordered a custom-built PC from these guys that cost a little over $5k and came out fantastic. John from the customer service department is very knowledgeable and kept me updated throughout the build process. They are also very flexible to any changes that you want to make. For example, I didn't fancy any of the PC case that they had online and wanted an ASUS Hyperion instead. I called them and asked if I could change my case, they were willing to work with the components I desired. If you want a specific component on your pc and they don't have it listed on their website, just give them a call! Let's be honest, there are a gazillion ways you can build a pc and no one will have all of them listed. But they know that and are happy to work with you.

They make good stuff They make good stuff. As you wait for your computer, they have a step by step description of what's happening. If there is an issue with a part or just a better part they reach out personally. I would recommend as much as the creators they partner with.