Amazing Customer service Maddy B!! (Frenchgate Doncaster) Amazing Customer service Maddy B!! Myself and my husband attended the Frenchgate store on Saturday the 11th January for eye tests. The service, atmosphere and general feel of the store was really pleasant. What made the experience even better was the assistance of Maddy B (shift 5097) Maddy was informative, helpful with a lovely personality to suit. Nothing was too much effort and we both felt comfortable and unrushed throughout the whole time we were there. Neither of us can wait for our new glasses and contact lenses to arrive and we would both highly recommend the Frenchgate store.

Optometry Software with Excellent Features & Value I have been using My Vision Express for my optical store since last couple of months. I was really impressed by its functionality. It made all sorts of daily activities of my store easy and fast. This eye care software provides versatile solutions for my store. Thank you my Vision Express.

Have previously obtained glasses from…Complete honesty Have previously obtained glasses from Vision Express in the Balby, Doncaster Tesco. Excellent service from the optician. Thorough examination and explained everything clearly. Advised that there was a very slight change to my prescription, it was up to me whether I had new glasses but I was unlikely to see any improvement from them. If I experienced any problems to certainly come back, booked appointment next year. Thanked him for his honesty. No pressure to change my glasses so decided to wait until next year.

Beware Beware. We have had them for several years and in the last year or two the service has declined to a point that we are going to switch EHR systems. They were bought out by Eyecare leaders and once that happened, the customer service is terrible. They tell you they will do something and never follow through. They rarely return your calls and have a terrible bed side manner. When it was just owned by My Vision Express, it was great, but now is a different story. DO NOT USE THEM.

Excellent Service -Thank You! I went to Vision Express in the Oracle to choose my perscription glasses, service was excellent and the lady that assisted me in choosing the right frame was amazing and very helpful. I ended up forgetting my other perscription glasses and rang into the store who posted them out and I received them the following day! Life savers thank you again for your exceptional service!!