DO NOT BUY UNDER ANY CIRCUMSTANCES DO NOT BUY. OUTDATED. TERRIBLE COMPANY. They are shipping phones with old security Android 11 updates from 2022. They have no security updates available. NOW ANDROID 11 IS COMPLETELY DISCONTINUED and Unihertz is still selling these deprecated, not-fit-for purpose phones. They send misleading and threatening information "chargebacks will damage your credit report" and "harm your bank account".

Still no sign of my phone My husband and I bought the jelly 2 from the website on August 23. - well over five weeks ago. We received a package one week later. However, in stead of the phone they had sent us a spare battery for the jelly 1. An honest mistake I'm sure. So we wrote Unihertz and explained the problem. We sent photos as instructed. They'd look into it, they said. And then we waited. Guess what. We are still waiting. We wrote them twice since the first exchange. They are apparently still ''investigating'' and they haven't shipped the phone. Yes, the one we payed for 5 weeks ago. And now they're not even answering our request for an update on the case. It is unacceptable. I'm very frustrated and displeased with this whole affair. I need a new phone, that's why we bought it. The customer service is poor. We never got a tracking number with our initial order and now they don't reply to our emails. I'm starting to fear we've been scammed. Please prove me wrong, Unihertz!

UNIHERTZ 8849 - This review is in English This review is in English. From Germany. LATEST UPDATED 27 December 2023 Today 27 December, 2023, finally, the camera software has been updated for the Tank 3 from 8849 Unihertz Brand. After this update, my son has updated me that, pictures made with this phone is the very best he ever had. He said to me, pictures are stunningly great and very impressive for a Telephone. I am very happy for him because before this update, the phone was making poor pictures, not anymore!. I highly recommend this brand, it is a serious hardware concept with serious tools built in for professionals, for those that are tech freaks, there is nothing to compare with this monster phone.! A laser finder till 40 meters is included built in the phone, compass, loud meter, level meter and many other utilities built in. Best photo handy available today with a Samsung lens of 200 Megapixel main camera and just updated for the very best image quality. All the rest of cameras have 64 Mega pixels and front camera 50 Megapixel. This handy has night vision camera too, where is not possible to see anything, this phone can see and make great pictures in the middle of the darkness too. 4K Video with extremely quality is also there. Dimensity 8200 Octa-Core 16 GB RAM 512 GB And so many other options like, filming and pictures making under water, totally water, dust and fall proof. What else? Much more! Search for Unihertz Tank 3 SPECS using Google and read about what a great piece of software this phone is! There is nothing in the bussines with such great specs I highly recommend you, the reader of my post, to buy this super great heavy phone, you wont regret it. IMPORTANT. This phone is a beast of 666 grams of weight, for heavy hands and those which love technology. This is a serious hardware for people that understand that quality is a priority. Many greetings to the seller for sending the phone secured and arriving well, great packed with extra Silicon cover for the phone and 3 tempered glass free. THANK YOU VERY MUCH for such kindness. Wish you Merry Christmas and all the best! TANK 3 from 8849 Unihertz https://www . devicespecifications .com/en/model/96135e20 Alfredo.

jelly2 - incredible tiny phone I bought a jelly 2 around 2020 after considerable market research of the less known brands. It is an incredible little phone with two sim cards that does everything a large phone does (if you have good eyes and small fingers). It makes steady wifi calls, which is an important feature when we are overseas. On occasion, however, it fails to start, enters into a chinese menu, and I have much trouble restarting it in English. I could buy a newer model, but I read everyone's frustration with deliveries and scamming, so I hesitate. It's a pity.

Excellent phones, bad support Excellent phones, the jelly 2 and jelly star are the best phones I've ever owned. Support is very subpar. Was told I could get my screen repaired, and after several exchanges they told me it was out of warranty and I could either wait up to several months for it to be fixed, or pay ($135!) For a new phone. Keep in mind I could get a brand new one for $200 and keep the old one. However now they offer Jelly 2 screens, batteries, and even camera modules. So they earn their stars back. Very unsatisfied with support, but their phones are very impressively engineered.