Very good Service! Very good Service and Communication. They even contacted me for a mistake in my order (if carry case and protection glass are for different models, one might be wrong...), we fixed it via email and the correct stuff was delivered quickly to Europe. If Unihertz now manages to get latest Android Updates, it's perfect :-)

jelly2 - incredible tiny phone I bought a jelly 2 around 2020 after considerable market research of the less known brands. It is an incredible little phone with two sim cards that does everything a large phone does (if you have good eyes and small fingers). It makes steady wifi calls, which is an important feature when we are overseas. On occasion, however, it fails to start, enters into a chinese menu, and I have much trouble restarting it in English. I could buy a newer model, but I read everyone's frustration with deliveries and scamming, so I hesitate. It's a pity.

They responded very politely.I am very… They responded very politely.I am very satisfied.

Refunded except shipping, after trouble with carrier. I pre-ordered a Jelly Star via the unihertz website. It shipped sooner than I expected, but in tracking there were odd messages like address incomplete, and please contact the carrier and could not access the front door. These messages were false, the deliverer never came near my front door which opens straight onto the path. I emailed unihertz with this, they told me to contact amazon logistics. I contacted amazon logistics, and they told me to contact unihertz. After some persuading on the phone I was put through to someone who could actually deal with by request. It turns out my address information was correct, and the package had not been lost and everything was fine. A few days later I got the tracking message that the package was undeliverable and had been returned to sender, and I would receive a refund once the return was processed. I again emailed unihertz this, and asked them to confirm that I would be receiving a refund. They replied I would *if they received the returned package* Amazon logistics has terrible reviews on this site. and other uk customers of unihertz have had issues regarding shipping. Join their Facebook group for the jelly star to see what people are saying. Edit: I received an email saying they had received the returned package and they have asked me for my address so they can resend it again. I am asking for a refund instead. Update: They have said they have refunded my account for the cost of the phone only. I paid £12 for nothing, but at least I should be getting most of the money back. I did include my protest in the email for being charged shipping even though the phone never reached my front door. But I am partially happy that I got most of my money back. update 9th November I received an email from unihertz. The crux of it is this "I kindly request that you update your review based on a fair assessment of your overall experience. As a gesture of goodwill, I am prepared to apply for a refund of $15, which was deducted from your previous order as the processing fee." The email also defended amazon logistics incompetence. I have reported this to trust pilot via their whistle blower form, as I am quite sure unihertz would not be offering me my $15 back if I had not written the review. Further Update: They attempted to have trust pilot remove my review, I had a set number of days to provide my evidence of purchase. I provided the evidence and thankfully my review remains.

UNIHERTZ 8849 - This review is in English This review is in English. From Germany. LATEST UPDATED 27 December 2023 Today 27 December, 2023, finally, the camera software has been updated for the Tank 3 from 8849 Unihertz Brand. After this update, my son has updated me that, pictures made with this phone is the very best he ever had. He said to me, pictures are stunningly great and very impressive for a Telephone. I am very happy for him because before this update, the phone was making poor pictures, not anymore!. I highly recommend this brand, it is a serious hardware concept with serious tools built in for professionals, for those that are tech freaks, there is nothing to compare with this monster phone.! A laser finder till 40 meters is included built in the phone, compass, loud meter, level meter and many other utilities built in. Best photo handy available today with a Samsung lens of 200 Megapixel main camera and just updated for the very best image quality. All the rest of cameras have 64 Mega pixels and front camera 50 Megapixel. This handy has night vision camera too, where is not possible to see anything, this phone can see and make great pictures in the middle of the darkness too. 4K Video with extremely quality is also there. Dimensity 8200 Octa-Core 16 GB RAM 512 GB And so many other options like, filming and pictures making under water, totally water, dust and fall proof. What else? Much more! Search for Unihertz Tank 3 SPECS using Google and read about what a great piece of software this phone is! There is nothing in the bussines with such great specs I highly recommend you, the reader of my post, to buy this super great heavy phone, you wont regret it. IMPORTANT. This phone is a beast of 666 grams of weight, for heavy hands and those which love technology. This is a serious hardware for people that understand that quality is a priority. Many greetings to the seller for sending the phone secured and arriving well, great packed with extra Silicon cover for the phone and 3 tempered glass free. THANK YOU VERY MUCH for such kindness. Wish you Merry Christmas and all the best! TANK 3 from 8849 Unihertz https://www . devicespecifications .com/en/model/96135e20 Alfredo.