My issues were resolved quickly and… My issues were resolved quickly and professionally! thank you very much. My technician was Sebastian Nelson What I didn't realize until after I posted this review was that the service was not provided by Microsoft. When I contacted Microsoft later, I discovered that they did not post the message I first saw on the"Microsoft Website Screen". Apparently there was a phone number imposed on the onscreen notice which was NOT Microsoft but another service. Microsoft, the Real Corporation, indicted they hadn't been the agency whose number had appeared on the warning notice, but resolved the problem for 10% of what the imposter did. Be forewarned! Something is amiss here.

SCAMMERS FROM INDIA! SCAMMERS FROM INDIA! Do not allow anyone from BuzzTech Expert remote access to your computer! They will install there own virus and malware onto your computer and then try to charge (extort) you for it. You can discover this for yourself by googling their number 1-800-785-1947. If you did allow them remote access to your computer you need to bring your computer into a real IT expert to remove what they put on it. Don't trust any pop-ups on your computer telling you to phone them for help. This is their blackmail tactic. If you did give them money, have your credit card company revoke the charges. And if they continually call and harass you, call your local police department.

BuzzTech Expert fixed my old computer. BuzzTech Expert corrected my crashed computer, found a source of the problem, then their tech took control of my computer, cleaned the virus', loaded new protection. Even though I am hard of hearing, they repeated questions and instructions, so that it is now functional again. It now works somewhat differently, I should get used to it. Most importantly, BuzzTech has gotten my back into operation.

This group sent me a fake message that … This group sent me a fake message that requires me to call them before I could use my computer due to a Zeus virus. They wasted 3 hours of my time and $400 only to leave my computer in worse shape which I am now attempting to fix myself.

Stephen Thomas was most helpful getting… Stephen Thomas was most helpful getting my computer re-secured, and Kate was the wonderful lady who did all the work. She kept me up to date with everything that she did, and I can only hope that my computer is now safe, secure and in good hands.