Great selection of skateboarding equipment and superb customer service. Placing my order was easy and when I called A1skateboards with some questions about my order, they were very helpful and friendly. I was able to get all the parts I needed and build the complete board that I have wanted for so long! A1skateboards is a great place to get the latest gear and quick too!

Horrific Service! Avoid this place at all costs! Purchased a duffel bag on July 21st. When August 4th came and went with no duffel bag,no tracking info no email response, no return phone call, I had to open a claim with paypal, Miraculously the next day I got a message that it was mailed TEN days after purchase and should show up soon....Total Joke!

Surprising! 9/23/11 After three days of waiting, I became anxious to get my new skateboard. After spending some research on the internet, I found that a lot of people have written horrible reviews for A1 Skateboards. Therefore, I became worried. I wondered if the shipment would arrive two weeks late. I wondered if the skateboard would be damaged, or even if they sent the wrong skateboard! After 4 business days of ordering, I almost wrote an e-mail to them. I figured to give them one more day. Today, Friday, I arrived home to see a nice big box sitting next to my box. However, the box was badly damaged but no holes. I took it in and opened it. Everything inside was undamaged. UPS estimated that shipping to where I live from A1 Skateboard's warehouse would take about three days. It arrived on the fifth day, but I can understand why because they probably needed time to process and actually build my skateboard for me. I checked all the parts; deck, bearings, wheels, trucks, and even the risers - everything was what I wanted and how I wanted it. The only con I saw was that they never gave me a UPS tracking number. Not that Important though... I never tried calling or e-mailing them, so I cannot review their customer service. Now that I'm kind of happy I've gotten my skateboard, I'd like to let you all know that A1Skateboards only have three employees (According to Better Business Bureau). Thanks A1 Skateboards! Eric

Bad Deck on Custom Skateboard Received custom board with discolored deck and am told it is my problem. Sent Hi-Res photo per their request and there is no recourse as it is a custom board. I obviously discolored the deck in 10 spots by opening the box. Guess I need to stop payment thru the Credit Card to get their attention. Pretty poor response. Have had good experiences on almost all internet puchases as long as it is from a reputable company. A! isn't one of them. A1 should get a D-.

I should have researched company before ordering Do not order from this company! If you use PayPal to pay you will get no tracking number. No big deal, you can call and leave a message or email, right. Wrong, no one answers phone or email. It has been 3 weeks so I thought maybe I missed up placing order, but PayPal and credit card billed me. My next thought was that maybe it was a scam site since I could not contact seller. But apparently it is a business of some sort. I ordered my longboards parts from another vendor, tactics.com and filed a claim with PayPal. Supposedly that takes 30 days to resolve. Who knows, maybe I'll receive the shipment by then and will keep for backup. I'd be too scared to deal with this company on a return. Lesson learned!