Great customer service, great prices, and quick shipping! I have made two orders through this company, both times I have been able to talk to a customer representative promptly regarding my order. The shipment came within two days! I could not find the products cheaper anywhere, I searched many sites (both warehouse and specialty). They offered me a discount (military), it was not immediately applied to the first order, but I simply clicked live help, chatted with them (always a pleasure), and it was taken care of immediately! They are great supporters of military personnel, offering a gift with my order. I cannot exaggerate enough how much of a pleasure it was to work with this business, and how great their services were! I would recommend anyone to go to their site for their purchases, it has all the skate shop advantages (being able to talk to someone about your product, and getting your product promptly rather than a week or so like most companies), the main difference is you're saving significantly by ordering through them.

Surprising! 9/23/11 After three days of waiting, I became anxious to get my new skateboard. After spending some research on the internet, I found that a lot of people have written horrible reviews for A1 Skateboards. Therefore, I became worried. I wondered if the shipment would arrive two weeks late. I wondered if the skateboard would be damaged, or even if they sent the wrong skateboard! After 4 business days of ordering, I almost wrote an e-mail to them. I figured to give them one more day. Today, Friday, I arrived home to see a nice big box sitting next to my box. However, the box was badly damaged but no holes. I took it in and opened it. Everything inside was undamaged. UPS estimated that shipping to where I live from A1 Skateboard's warehouse would take about three days. It arrived on the fifth day, but I can understand why because they probably needed time to process and actually build my skateboard for me. I checked all the parts; deck, bearings, wheels, trucks, and even the risers - everything was what I wanted and how I wanted it. The only con I saw was that they never gave me a UPS tracking number. Not that Important though... I never tried calling or e-mailing them, so I cannot review their customer service. Now that I'm kind of happy I've gotten my skateboard, I'd like to let you all know that A1Skateboards only have three employees (According to Better Business Bureau). Thanks A1 Skateboards! Eric

Good job!! On Sunday evening, I ordered a skateboard from A1 Skateboards. I paid extra to have it here by today, since it is being picked up by someone from my Church to go to the local Children's Home that we support. I had taken a card off the tree for a young boy that only wanted a Plan B skateboard. I wanted to let you know it arrived today in excellent condition and that I am very happy with it. They processed the order quickly and I'm sure putting a smile on this young boy's face.

I should have researched company before ordering Do not order from this company! If you use PayPal to pay you will get no tracking number. No big deal, you can call and leave a message or email, right. Wrong, no one answers phone or email. It has been 3 weeks so I thought maybe I missed up placing order, but PayPal and credit card billed me. My next thought was that maybe it was a scam site since I could not contact seller. But apparently it is a business of some sort. I ordered my longboards parts from another vendor, tactics.com and filed a claim with PayPal. Supposedly that takes 30 days to resolve. Who knows, maybe I'll receive the shipment by then and will keep for backup. I'd be too scared to deal with this company on a return. Lesson learned!

Horrific Service! Avoid this place at all costs! Purchased a duffel bag on July 21st. When August 4th came and went with no duffel bag,no tracking info no email response, no return phone call, I had to open a claim with paypal, Miraculously the next day I got a message that it was mailed TEN days after purchase and should show up soon....Total Joke!