Joseph Bryson
USNo customer service yet I placed an order for my daughter several weeks ago, have emailed, called and left messages (no one anwers the phone), faxed my message, even left messages via live chat (not so live..) I hope to hear from them, as I have now poored on the pressure....
Chris McNutt
USThis site SCAMS! This site took my money but has not delivered my product. I've tried to reach them by phone multiple times with no response. I've left them a few voicemails, with no response and have also tried to contact them via email - no response. I filed a claim against them with the Better Business Bureau, but haven't heard anything yet. So now, i've contacted Chase to reverse the charge and go after them.
ray
USno reason for canceled order my daughter and i placed my order for a helmet and pads on 12/18/10 hoping to receive them before or even after christmas. my daughter was super excited and would check the website everyday to see how far the process has gone along. it never moved pass the second stage. i then found out that the money i had spent on the gear was put back onto my card. i tired using the "live" help on the website to try and figure out why this happened. after two attempts and no answer to my questions i had to tell my daughter that the helmet wasnt coming and i couldnt tell her why. this website has poor service and lack of information. next time ill just order from amazon
NAOMI
USSTILL WAITING... I ORDERED A HELMET AND ELBOW PADS...GOT THE HELMET, BUT THE ELBOW PADS WERE OUT OF STOCK. I ORDERED THIS MARCH 8 2010. ITS NOW MAY 5, 2010. I HAVE NOT GOTTEN A REFUND NOR MY PADS. I HAVE CONTACTED THE COMPANY SEVERAL TIMES. MOSTLY GET ANSWERING MACHINE, LEAVE A MESSAGE, GET NO RETURN CALL. THE 2 TIMES I GOT A LIVE PERSON, THEY SAID I WOULD GET AN EMAIL ABOUT A SHIPPING CONFIRMATION OR RETURNED MONEY. NOTHING!!
Neal
USBlind Reaper Ss Great price, ordered on Sunday at 1.30pm, delivered 2pm Thursday. UPS tracking info was sent immediately and I tracked my order via them. A1's site still had the order being built by the time it was delivered. One area of improvement could be packaging. Skateboard came in an empty box and could have used some foam pellets. Overall a great buying experience and would recommend them.