This site SCAMS! This site took my money but has not delivered my product. I've tried to reach them by phone multiple times with no response. I've left them a few voicemails, with no response and have also tried to contact them via email - no response. I filed a claim against them with the Better Business Bureau, but haven't heard anything yet. So now, i've contacted Chase to reverse the charge and go after them.

Great customer service, great prices, and quick shipping! I have made two orders through this company, both times I have been able to talk to a customer representative promptly regarding my order. The shipment came within two days! I could not find the products cheaper anywhere, I searched many sites (both warehouse and specialty). They offered me a discount (military), it was not immediately applied to the first order, but I simply clicked live help, chatted with them (always a pleasure), and it was taken care of immediately! They are great supporters of military personnel, offering a gift with my order. I cannot exaggerate enough how much of a pleasure it was to work with this business, and how great their services were! I would recommend anyone to go to their site for their purchases, it has all the skate shop advantages (being able to talk to someone about your product, and getting your product promptly rather than a week or so like most companies), the main difference is you're saving significantly by ordering through them.

I should have researched company before ordering Do not order from this company! If you use PayPal to pay you will get no tracking number. No big deal, you can call and leave a message or email, right. Wrong, no one answers phone or email. It has been 3 weeks so I thought maybe I missed up placing order, but PayPal and credit card billed me. My next thought was that maybe it was a scam site since I could not contact seller. But apparently it is a business of some sort. I ordered my longboards parts from another vendor, tactics.com and filed a claim with PayPal. Supposedly that takes 30 days to resolve. Who knows, maybe I'll receive the shipment by then and will keep for backup. I'd be too scared to deal with this company on a return. Lesson learned!

Absolutely Love their products! I have been ordering from A1 Skateboards for many years now. I have two sons, so as you can imagine, I have ordered many things. I have been completely satisfied with everything we have ordered in the past. I usually place most of the orders around the holidays; therefore time is very crucial. A1 has always been so efficient at shipping my orders on time in order to meet deadlines. All of the products are top notch as well as the customer service. My family absolutely loves A1!

Bad Deck on Custom Skateboard Received custom board with discolored deck and am told it is my problem. Sent Hi-Res photo per their request and there is no recourse as it is a custom board. I obviously discolored the deck in 10 spots by opening the box. Guess I need to stop payment thru the Credit Card to get their attention. Pretty poor response. Have had good experiences on almost all internet puchases as long as it is from a reputable company. A! isn't one of them. A1 should get a D-.