Ordered November 21 Ordered November 21, finally arrived December 14th. Two carriers to deliver. I could have driven to Wisconsin and back in that same amount of time. Product isn't as neat and clean as it could be. The image shows signs of picture stretching and distortion.

Now customer service! So this is an update to my previous rating of one star. It turns out my messages were not addressed due to technical issues. The staff reached out to me and helped me right away not only apologizing but making the transaction whole. I have my new case and I’m happy with it! Thank you all!

I paid for expedited shipping I paid for expedited shipping - it took days to process my order. Then when it supposedly had shipped, it actually didn’t. I contacted customer service, while pleasant they weren’t overly concerned with my order (which at that point still wasn’t tracking 10 days later), the response to my inquiry was slow, and it took repeated inquires on my part to get any answers or action. I’m highly disappointed.

I love the actual case and I would have… I love the actual case and I would have given 4 stars, however there were 2 things that I didn't like about my experience. The first was that I was supposed to get 40% off because this was my first order and I didn't. The second thing was the time it took for me to receive it. It took 2 weeks to get to me. However, I do understand the issues with shipping and supply chain issues that are plaguing everyone right now.

Quality Case - Responsive Customer Service These phone cases are legit. I feel safe having their case wrapping around my new $1k phone. The styles are amazing and the colors really pop. I will be using them again in the future. Initially did have an issue with my shipment, but their customer service responded immediately and remedied the situation promptly. Buy with confidence!