Carolyn
GBWas happy; unresolved issue lowers the score I am very happy with the purchase, but have had two issues: - Unit stopped working after a week; Mac Mall immediatelty replaced it with another unit, and sent it to me. - On this new unit, Windows was not activated. This issue remains unresolved. If they resolve this issue and provide a valid activation number, I will raise my score to five stars.
George Forsen
GBIt all worked out in the end. After a delay in making contact, I found the product I wanted (a Dell monitor that a was hard to find elsewhere) and purchased it. The delivery went to the wrong address (an "8" was mistaken for a "3"). But it wasn't far from my home, so I drove to where it was shipped and retrieved it. I hooked it to my computer and it works beautifully.
RAFAEL
GBWire transfer cost brought it to "regular price" It was mostly okay. They wouldn't mail it to my personal mailbox. I understand they probably don't want to deal with "fraud" by sending items only to your home only, but I don't need expensive items sitting at my door step. I came here because it was a good deal, but after paying $35 for a domestic wire transfer that I could've paid on fast delivery it wasn't a good deal anymore.
Less than Happy Customer
GBI called to return an item I called to return an item. Customer service said he would check on getting me an RA number and get back to me in a minute. Never got back to me. I'm going to try again. I spent about $2500 on my purchase and returning an unopened $12 item should not involve this amount of work on my part. Person I spoke with was also very difficult to understand - not a clear English speaker.
ELIZABETH
GBMac mall has come thru again Mac mall has come thru again. It’s been about 20-30 years since I last used Macmall to buy a PC usually a Mac. I shopped around on other computer websites and Mm discounted a brand new 2018 MacbookAir by $100 which is usually unheard of for an Apple product. The Air arrived within a short time and in excellent condition. I must say that the packaging by Apple is exemplary. I’ve never owned a laptop, so I’m enjoying this new experience and not touching the screen as on my iPad!