GLENN
GBLaptop came as advertised. Works great. Virtually brand new. I purchased an HP 810 Revolve G3, rated grade A. It looks brand new. There are no scratches or dents, and the little laptop installed all the latest Windows 10 Pro updates. It is fast. I opted to replace the existing 4GB replaceable DIMM with an 8GB DIMM to get to a total of 12GB of DIMM. I loaded up the laptop with the Microsoft Office suite, and several very big games. The total space free out of the 238GB available is 192GB, so no need to go any bigger on the SSD. I also had an existing 400GB microsd card which extends the storage even further. Battery life is good, at about 6-7 hours of extensive use. The folks at Macmall are the real deal. I highly recommend this seller.
Chris Merchant
GBTerrible Terrible, first time i tried and will be last time. My company purchased Adobe Acrobat Reader retail copy, 9 days later, i check status and it still says "PROCESSING". So i emailed them to just cancel it, checked 48hrs later, and still "PROCESSING", as if they still havnt checked email yet So i called them twice during their business hours and hit #2 for Customer Service, after 9-10 rings it goes to a busy tone.
Charles McLane
GBI have never had a problem with MacMall… I have never had a problem with MacMall in over 20 years of purchasing computers from them. I have purchased Macs and PCs; I have purchased working on the phone through one of their representatives and straight off the website; and in each instance the purchase has been trouble-free and the equipment arrived on-time and in good shape. I would highly recommend MacMall.
DOUGLAS
GBMacMall is a great company with great… MacMall is a great company with great deals. However, their customer service is near non-existent so a major online purchase should be carefully weighed. If you live near a store, you can at least go in and speak to someone. It took them 1 week to adequately respond to my concern over a recent purchase of an external hard drive.
Less than Happy Customer
GBI called to return an item I called to return an item. Customer service said he would check on getting me an RA number and get back to me in a minute. Never got back to me. I'm going to try again. I spent about $2500 on my purchase and returning an unopened $12 item should not involve this amount of work on my part. Person I spoke with was also very difficult to understand - not a clear English speaker.