I called to return an item I called to return an item. Customer service said he would check on getting me an RA number and get back to me in a minute. Never got back to me. I'm going to try again. I spent about $2500 on my purchase and returning an unopened $12 item should not involve this amount of work on my part. Person I spoke with was also very difficult to understand - not a clear English speaker.

Mac mall has come thru again Mac mall has come thru again. It’s been about 20-30 years since I last used Macmall to buy a PC usually a Mac. I shopped around on other computer websites and Mm discounted a brand new 2018 MacbookAir by $100 which is usually unheard of for an Apple product. The Air arrived within a short time and in excellent condition. I must say that the packaging by Apple is exemplary. I’ve never owned a laptop, so I’m enjoying this new experience and not touching the screen as on my iPad!

Placed order Placed order, item was immediately back ordered. I called customer service, was told 3-5 weeks and was then disconnected. I called back and was going to cancel order, another rep told me 3-5 days. Also, I've opted out of all emails 10x's since placing order. Still getting emails..Never again, small discount isn't worth the service level.

Laptop came as advertised. Works great. Virtually brand new. I purchased an HP 810 Revolve G3, rated grade A. It looks brand new. There are no scratches or dents, and the little laptop installed all the latest Windows 10 Pro updates. It is fast. I opted to replace the existing 4GB replaceable DIMM with an 8GB DIMM to get to a total of 12GB of DIMM. I loaded up the laptop with the Microsoft Office suite, and several very big games. The total space free out of the 238GB available is 192GB, so no need to go any bigger on the SSD. I also had an existing 400GB microsd card which extends the storage even further. Battery life is good, at about 6-7 hours of extensive use. The folks at Macmall are the real deal. I highly recommend this seller.

Placed an order November 27-Still unshipped. Christmas disappointment! Placed an order November 27, 2019. Never got an email confirmation despite payment being taken from my account. No answer when I phone in, no reply to two different emails. At this point I feel like I have bern ripped off. I will be contacting my payment provider to file a fraud claim.