It all worked out in the end. After a delay in making contact, I found the product I wanted (a Dell monitor that a was hard to find elsewhere) and purchased it. The delivery went to the wrong address (an "8" was mistaken for a "3"). But it wasn't far from my home, so I drove to where it was shipped and retrieved it. I hooked it to my computer and it works beautifully.

The ultimate online definition of price, quality and service I use Macmall whenever I need accessories to my Apple products that do not need a direct Apple acquisition. I bought some RAM to upgrade my iMac this time and Macmall delivered – price wise, quality and on-time shipping. Another excellent online purchasing experience.

You advertise same day shipping You advertise same day shipping. I order on Saturday, then you hold up my order to check the "validity of the credit card" until Monday and don't send the order until Tuesday. Do you do this with all your credit card orders? By the way, I've ordered tens of thousands of dollars (really) worth of computers, printers and toner from Macmall over the years and never had this problem before.

Was happy; unresolved issue lowers the score I am very happy with the purchase, but have had two issues: - Unit stopped working after a week; Mac Mall immediatelty replaced it with another unit, and sent it to me. - On this new unit, Windows was not activated. This issue remains unresolved. If they resolve this issue and provide a valid activation number, I will raise my score to five stars.

I called to return an item I called to return an item. Customer service said he would check on getting me an RA number and get back to me in a minute. Never got back to me. I'm going to try again. I spent about $2500 on my purchase and returning an unopened $12 item should not involve this amount of work on my part. Person I spoke with was also very difficult to understand - not a clear English speaker.