The glasses are great but the phone… The glasses are great but the phone doesn't work and customer service is hit or miss so I have been unable to see why it was dropping calls and missing text messages. I switched back to my old device after a week

I’ve been a customer for 3 years and I… I’ve been a customer for 3 years and I genuinely enjoy my NSPRE products. I recently purchased the Gen 2 smart glasses and I only have 1 issue. I wish you guys kept the buttons like your original models. The tap commands are fine but swiping I sometimes miss the mark or swipe the wrong way and might answer a call I intend to reject. It would be awesome if you all didn’t discontinue your Gen 1 glasses. I also ordered both the Millen & Slate. Quite honestly, I could have only purchased 1 pair and just ordered additional lenses because the two are the same— which I expressed to support. Support responded quickly and allowed me to return 1 pair of glasses and sent me the lenses only free so that I can swap out! Last thing, I love that you all made the frames smaller this time. The others fit ok but Gen 2 fits perfectly! I’ve had my new pair for 2 months now! So far, so good.

Takes orders and does not fulfill or respond I placed an order in March for glasses and never received any update. I've tried to contact them multiple times. I guess at some point they moved their website. I tried contacting them directly on there new sites help chat interface (NO RESPONSE). I will likely file a claim with American Express. Unfortunately I can't recommend anyone trust this company.

Purchased SEVERAL items in 2 months and love them all! I love my NSPRE products. I have the mobile phone, earbuds and turned right back around and purchased a second pair of the earbuds. I say this because I now TRUST the quality of everything they create, and will not hesitate to purchase new products in the future. Thank you for making products that we can really put our trust in at an AFFORDABLE price! Danielle (@LDBaldwin0)

I really enjoy the product and love the… I really enjoy the product and love the look of it. The color is starting to fade especially around where it hocks on the ear after a few days of use. The sound quality could be better but I'm comparing them to the Bose shades so its good for the price. I love how it turns bright into a more soft amber shade . The packaging and the case is really nice and the shipping time was fast. In the future I hope the make on that conforms a bit more to Army Regulations AR 670-1 so I can wear them in uniform and sneak playing music on the low lol Update so the Bluetooth Range on this glasses is very impressive so I upped the stars on my review. (work on a ship) I can leave my phone on the bridge and go to-3 decks below and still no interruption in my music. My other headphones can't do that.