Great service and an excellent product It doesn't get better then HFS when comes to a well thought out product and excellent customer service. When I have questions or issues, HFS responds in minutes. That is really important as I am always on a deadline. Also, they have sent me short voice podcasts to help walk me through problems that may occur. Dave and his staff set the standard for customer service!

I would give five stars I would give five stars, but haveing trouble getting updates. was suppose to have received an e-mail with a link to new versions of the spreadsheets.

Asked for a refund Asked for a refund, website stated if you want a refund you will receive it "No questions asked." Questions were asked, Dave didn't like my answers and I have not received a refund.

Keep it Simple... I use this product for basic single family fix and flips. for repair estimates, its too complicated. we need to simplify it. to keep it simple categorize interior and exterior repairs. for interior have sections for kitchen, baths, rooms, flooring, paint, # windows, # doors, light fixtures, etc. for exterior do it the same, landscaping, patio, driveway, exterior paint, siding, etc. currently its difficult to navigate. also it needs a quick check sheet where you can plug in all your values to see if its worth it or not on 1 page. 1 page with purchase price, ARV, repairs, holding cost and max offer. currently we have to jump around to 4 difference tabs just to get these values. keep in mind we need to filter/weed out 20 properties before we find 1 good one. this will help simplify things for us and our contractors.

Excellent tool and responsive. I had already referred this tool to other flippers.