Great company Great company! I ordered the wrong generation AirPod and they promptly sent me a return label so I could exchange it for the correct one. So please double check which generation you currently have before ordering a replace pod. I highly recommend this site.

Great Job! The Mac Merchant was very on top of the whole process. From making sure I knew my order was being shipped in different packages so I wasn't surprised, to giving me up to date tracking info. Also the products were the correct models and condition as described. Very happy with the whole process.

change the order I asked your customer service to change my order No response from them Not easy to figure out the trucking my delivery nor change my previous order

I made to separate orders first one I… I made to separate orders first one I got right away. Seconded order was placed and haven’t heard a thing. Emailed for a response regarding my order and nothing. Not even an acknowledgment. Disappointed and may hav e to open a claim, thank god I used PayPal.

Quick, yet thorough. Seller was quick with dispatching my items and was very helpful and kind throughout the process through a support ticket. Previous product came in pristine condition and works flawlessly so far. Very happy.