I made to separate orders first one I… I made to separate orders first one I got right away. Seconded order was placed and haven’t heard a thing. Emailed for a response regarding my order and nothing. Not even an acknowledgment. Disappointed and may hav e to open a claim, thank god I used PayPal.

Complete and utter disgrace Complete and utter disgrace, been waiting for my order since the 20th of December 2021, have been on chat 7 times and haven’t been responded to once and have emailed 3 times and no response either, do not order from Mac Merchant

Stay away The Apple TV I bought came in a plastic baggie. After 3 h trying to get it to work, I gave up. It was obviously faulty. I emailed right away requesting a return, but after a week am still waiting for a response! Stay away from this merchant

Great Vendor, Recommend Buying used electronics over the internet sight unseen is always a risk. Ordered a Open Box iPad Pro 10.5 (2017 model). Arrived and was in Mint Condition. Checked battery life/efficiency and only 4 full cycles were used. So description was accurate. Item was well priced for Buy It Now Price on eBay. Had several email communications with Mac Merchant during purchase and shipping process and they were rapid and helpful. Recommend.

Air pod I ordered an AirPod and it was delivered. Then I found the one I lost. They were very efficient quick and courteous. They sent me a label to return. A perfect example of great customer service