Received refund! No problem at all, but would not do any business with Unreal anymore. After communicating for three days trying to receive my refund for the simcard I did not receive but was charged for, they processed my refund. It was stressful, but I am glad I was able to get help. The best way to reach, I found, is to submit a ticket with your request. Calling will do nothing. The operators are not helpful at all. Overall, I changed 1star to 3 because they resolved my issue. Jose was very helpful- 5stars to him.

Your customer service is excellent Your customer service is excellent. Your staff went above and beyond to make sure my phone works. I want to recognize Volt, Karen, and Justin for their tremendously terrific assistance. Why would I go anywhere else when I can get this kind of support. Not only they meet my expectation, but they also exceed my expectation and I hope your customer service can go 24/7. Thank you.

Ordering and activation process went… Ordering and activation process went ok. Had to call customer service to complete activation but it was handled. Speeds are mot the fastest but so far no real issues. Using on an OnePlus phone.

Needed a way to contact my 10 year old… Needed a way to contact my 10 year old daughter and since she had a older model iPhone, was able to use this for her at an affordable price. Have had no issues with connectivity and runs smooth just like any other company.

Ayeee!!! x 33 You know, all things considered, you guys have been one of the most seemless and yet most undervalued VIP's of the whole thing. You guys are beautiful. Thank you. I'd just hug you all if I could haha. x3 -Dean (Oh my goodness, is that a Unicorn? Guys, that is awesome. That is so much more awesome today than ever haha. Thank you guys for doing that and stay blessed. ^^