Ordering and activation process went… Ordering and activation process went ok. Had to call customer service to complete activation but it was handled. Speeds are mot the fastest but so far no real issues. Using on an OnePlus phone.

Good price, lousy service The price is good, but it's definitely a "get what you pay for" situation. Sometimes my phone just stopped receiving calls (even when I have multiple reception bars and phone is in full call-receiving mode), and customer service is hard to reach and not particularly helpful.

Real good service with Unreal Mobile I came across this completely by accident searching for a SIM card with a mobile number as my previous data sim had expired. I purchased this at the Target in Atlanta and it changed the mobile experience for me. It was easy to set up and really affordable! It has a talk and text feature which really helps. I used it in both DC and NYC and did not have trouble at any given time. Thank you Unreal Mobile.

Customer service unlikely and unlucky We switched to unreal when it was a new business and had no problems until recently. I called hoping to switch my number over to a new phone-but after getting the run around for an hour on their customer service number I was ready to give up. I called back three more times and heard nothing but their automated machine, until eventually I was connected to a person (who proceeded to immediately hang up on me). I'm convinced their customer service office has dwindled to a singular overworked and apathetic man in a swivel chair. Will unfortunately be switching soon, I love the price but I can't risk repeating this!

They're so on point it's unreal Very good reception virtually everywhere and anywhere in the city of San Diego, whether im up in the mountains, deep in the desert, down at the beach, or anywhere in my place. I love the fact that i have yet to experience any "dead zones". Two thumbs up!