HORRIBLE FRAUDULENT SCAMMERS HORRIBLE FRAUDULENT SCAMMERS, ONCE NUMBER IS PORTED, YOU CANNOT GET IT BACK! THEY WILL NOT RELEASE IT AND HAVE NO HUMAN CUSTOMER SERVICE EXCEPT SALES WHO HANG UP ON YOU. NO INCOMING OR OUTGOING CALLS. OPENED MULTIPLE TICKETS WITH NO RESPONSE OR SOLUTION. THIS IS AWFUL. BEWARE, DO NOT FALL FOR THIS SCAM!!!

Real good service with Unreal Mobile I came across this completely by accident searching for a SIM card with a mobile number as my previous data sim had expired. I purchased this at the Target in Atlanta and it changed the mobile experience for me. It was easy to set up and really affordable! It has a talk and text feature which really helps. I used it in both DC and NYC and did not have trouble at any given time. Thank you Unreal Mobile.

We had a lot of issues with dropped calls/not going through and blocked text messages The website is really bad as far as displaying accurate account information and reaching customer service is often difficult or they are not helpful. We just ported out my husbands number to another plan today and had no issues though. We are changing plans because calls are frequently dropped or just don't go through and my texts often come back as blocked when the receiver has not blocked any of my texts. It is a cheap plan, but with the overall frustrations we have had, I would not recommend this company.

Customer service unlikely and unlucky We switched to unreal when it was a new business and had no problems until recently. I called hoping to switch my number over to a new phone-but after getting the run around for an hour on their customer service number I was ready to give up. I called back three more times and heard nothing but their automated machine, until eventually I was connected to a person (who proceeded to immediately hang up on me). I'm convinced their customer service office has dwindled to a singular overworked and apathetic man in a swivel chair. Will unfortunately be switching soon, I love the price but I can't risk repeating this!

Company tried to scam me I had an annual plan ($180/year) with unlimited low speed data and they recently decided to stop offering unlimited low speed on their new phone plans. Rather than honor the plan I purchased, they shut off my data completely after I’d used up my high speed one month and told me I’d need to purchase more data. They lied to me on the phone and told me my current plan does not involve unlimited low speed data. I looked back in my email and found verification from the initial purchase and it indeed did show unlimited low speed data. After I called them out on the phone, they finally turned my data back on. I’ve been with unreal on an annual plan for 4 years but because of their deceitful practices I’m now switching to red pocket.