They're so on point it's unreal Very good reception virtually everywhere and anywhere in the city of San Diego, whether im up in the mountains, deep in the desert, down at the beach, or anywhere in my place. I love the fact that i have yet to experience any "dead zones". Two thumbs up!

It has been great for my child and the… It has been great for my child and the sprint side is decent. THe AT&T side I feel that coverage was better but voice (calls) would always hang up. Also I went to switch from GSM to CDMA (It could be reverse-I ended w/ the sprint side). Unreal had already taken my payment for 3 months from the AT&T side way before it should have come out of my acct. Unreal won't refund me the money and I have yet to see the money go to other acct

Improve on communication I actually had no issues with the phone service itself and was very impressed with the signal I was getting. I left because communication from the company wasn't good. I couldn't make it to their working hours since they have the same hours as an average day job. Whenever I did try during a lunch break, I would be on hold for a while for both chat and phone. I tried emailing them and I didn't get a response back until about 3 weeks later. I can tell that the company is making improvements which actually makes me want to come back. If responses from emails become faster and working hours can be extended for both chat and phone, I would definitely go back to their prepaid plans

service interrupted due to technical difficulties The service had been fine but it was cut off 2 days after the bill was paid for "technical difficulties". we haven't gotten any responses at all via email and can't talk to anyone in customer support. we may just cancel this service so wet can actuate use the phone!

Customer service unlikely and unlucky We switched to unreal when it was a new business and had no problems until recently. I called hoping to switch my number over to a new phone-but after getting the run around for an hour on their customer service number I was ready to give up. I called back three more times and heard nothing but their automated machine, until eventually I was connected to a person (who proceeded to immediately hang up on me). I'm convinced their customer service office has dwindled to a singular overworked and apathetic man in a swivel chair. Will unfortunately be switching soon, I love the price but I can't risk repeating this!