Customer service unlikely and unlucky We switched to unreal when it was a new business and had no problems until recently. I called hoping to switch my number over to a new phone-but after getting the run around for an hour on their customer service number I was ready to give up. I called back three more times and heard nothing but their automated machine, until eventually I was connected to a person (who proceeded to immediately hang up on me). I'm convinced their customer service office has dwindled to a singular overworked and apathetic man in a swivel chair. Will unfortunately be switching soon, I love the price but I can't risk repeating this!

HORRIBLE FRAUDULENT SCAMMERS HORRIBLE FRAUDULENT SCAMMERS, ONCE NUMBER IS PORTED, YOU CANNOT GET IT BACK! THEY WILL NOT RELEASE IT AND HAVE NO HUMAN CUSTOMER SERVICE EXCEPT SALES WHO HANG UP ON YOU. NO INCOMING OR OUTGOING CALLS. OPENED MULTIPLE TICKETS WITH NO RESPONSE OR SOLUTION. THIS IS AWFUL. BEWARE, DO NOT FALL FOR THIS SCAM!!!

Ordering and activation process went… Ordering and activation process went ok. Had to call customer service to complete activation but it was handled. Speeds are mot the fastest but so far no real issues. Using on an OnePlus phone.

Your customer service is excellent Your customer service is excellent. Your staff went above and beyond to make sure my phone works. I want to recognize Volt, Karen, and Justin for their tremendously terrific assistance. Why would I go anywhere else when I can get this kind of support. Not only they meet my expectation, but they also exceed my expectation and I hope your customer service can go 24/7. Thank you.

Good price, lousy service The price is good, but it's definitely a "get what you pay for" situation. Sometimes my phone just stopped receiving calls (even when I have multiple reception bars and phone is in full call-receiving mode), and customer service is hard to reach and not particularly helpful.