UNREAL Headache....run away! Takes more than a month to receive a sim card ordered from the UNREAL site. Once received, compatible BYOD phone cannot find sim card. Called three different customer service phone numbers. No one able to assist customer when talking with a supposed (real) CSR. Placed back into cue with automated service more than 6 times. Emails sent not answered within 48 hours, yet UNREAL can bill for a service NOT PROVIDED. Complaint filed with PAYPAL as well as as FCC. Anyone thinking of using UNREAL should stop not unless you want some UNREAL headaches for your cellular service.

Needed a way to contact my 10 year old… Needed a way to contact my 10 year old daughter and since she had a older model iPhone, was able to use this for her at an affordable price. Have had no issues with connectivity and runs smooth just like any other company.

Your customer service is excellent Your customer service is excellent. Your staff went above and beyond to make sure my phone works. I want to recognize Volt, Karen, and Justin for their tremendously terrific assistance. Why would I go anywhere else when I can get this kind of support. Not only they meet my expectation, but they also exceed my expectation and I hope your customer service can go 24/7. Thank you.

I transferred my number from RedPocket… I transferred my number from RedPocket to Unreal. I had a great experience with RedPocket. I moved to Unreal for a better price. I am happy with the move. Until this moment, I have no issues. I am using a normal sim card. No app for calling. I see most of the negative reviews for WiFI calling, so I avoided that.

Ayeee!!! x 33 You know, all things considered, you guys have been one of the most seemless and yet most undervalued VIP's of the whole thing. You guys are beautiful. Thank you. I'd just hug you all if I could haha. x3 -Dean (Oh my goodness, is that a Unicorn? Guys, that is awesome. That is so much more awesome today than ever haha. Thank you guys for doing that and stay blessed. ^^