HORRIBLE FRAUDULENT SCAMMERS HORRIBLE FRAUDULENT SCAMMERS, ONCE NUMBER IS PORTED, YOU CANNOT GET IT BACK! THEY WILL NOT RELEASE IT AND HAVE NO HUMAN CUSTOMER SERVICE EXCEPT SALES WHO HANG UP ON YOU. NO INCOMING OR OUTGOING CALLS. OPENED MULTIPLE TICKETS WITH NO RESPONSE OR SOLUTION. THIS IS AWFUL. BEWARE, DO NOT FALL FOR THIS SCAM!!!

Received refund! No problem at all, but would not do any business with Unreal anymore. After communicating for three days trying to receive my refund for the simcard I did not receive but was charged for, they processed my refund. It was stressful, but I am glad I was able to get help. The best way to reach, I found, is to submit a ticket with your request. Calling will do nothing. The operators are not helpful at all. Overall, I changed 1star to 3 because they resolved my issue. Jose was very helpful- 5stars to him.

They're so on point it's unreal Very good reception virtually everywhere and anywhere in the city of San Diego, whether im up in the mountains, deep in the desert, down at the beach, or anywhere in my place. I love the fact that i have yet to experience any "dead zones". Two thumbs up!

I’m in port out HELL Update: Thank God for Mint Mobile. They didn’t give up on me. They tracked down someone at Unreal Mobile (no idea how) and my port out from Unreal is in progress! Service worked great UNTIL I tried to port my number out to another carrier. New carrier says information from Unreal doesn’t match. How can that be? No telephone number for help, only able to open tickets on help page and keep getting scripted answers that are no help. Been going on two weeks now. Just want my phone number! Unreal Mobile please reply so I can get some real help!

Your customer service is excellent Your customer service is excellent. Your staff went above and beyond to make sure my phone works. I want to recognize Volt, Karen, and Justin for their tremendously terrific assistance. Why would I go anywhere else when I can get this kind of support. Not only they meet my expectation, but they also exceed my expectation and I hope your customer service can go 24/7. Thank you.