Good price, lousy service The price is good, but it's definitely a "get what you pay for" situation. Sometimes my phone just stopped receiving calls (even when I have multiple reception bars and phone is in full call-receiving mode), and customer service is hard to reach and not particularly helpful.

Your customer service is excellent Your customer service is excellent. Your staff went above and beyond to make sure my phone works. I want to recognize Volt, Karen, and Justin for their tremendously terrific assistance. Why would I go anywhere else when I can get this kind of support. Not only they meet my expectation, but they also exceed my expectation and I hope your customer service can go 24/7. Thank you.

Not as good as it seemed If you want perfection you will probably be disappointed, but if you want savings, especially for a child's phone, this is great! It was very easy to set up. Sometimes texts seem to be delayed and sometimes the phone call quality is a bit shaky, but overall, for the price, it cannot be beat. Very happy with the service! UPDATE - Unlimited text is limited to 5000. Unlimited talk is limited as well. Text deducts from data. Unfortunately, this was too good to be true. Only good for very limited use. Canceled and moved to Mint Mobile.

I transferred my number from RedPocket… I transferred my number from RedPocket to Unreal. I had a great experience with RedPocket. I moved to Unreal for a better price. I am happy with the move. Until this moment, I have no issues. I am using a normal sim card. No app for calling. I see most of the negative reviews for WiFI calling, so I avoided that.

I’m in port out HELL Update: Thank God for Mint Mobile. They didn’t give up on me. They tracked down someone at Unreal Mobile (no idea how) and my port out from Unreal is in progress! Service worked great UNTIL I tried to port my number out to another carrier. New carrier says information from Unreal doesn’t match. How can that be? No telephone number for help, only able to open tickets on help page and keep getting scripted answers that are no help. Been going on two weeks now. Just want my phone number! Unreal Mobile please reply so I can get some real help!