Dean Simmons
GBAyeee!!! x 33 You know, all things considered, you guys have been one of the most seemless and yet most undervalued VIP's of the whole thing. You guys are beautiful. Thank you. I'd just hug you all if I could haha. x3 -Dean (Oh my goodness, is that a Unicorn? Guys, that is awesome. That is so much more awesome today than ever haha. Thank you guys for doing that and stay blessed. ^^
sarah klobucher
GBCustomer service unlikely and unlucky We switched to unreal when it was a new business and had no problems until recently. I called hoping to switch my number over to a new phone-but after getting the run around for an hour on their customer service number I was ready to give up. I called back three more times and heard nothing but their automated machine, until eventually I was connected to a person (who proceeded to immediately hang up on me). I'm convinced their customer service office has dwindled to a singular overworked and apathetic man in a swivel chair. Will unfortunately be switching soon, I love the price but I can't risk repeating this!
Selina Alicea
GBNeeded a way to contact my 10 year old… Needed a way to contact my 10 year old daughter and since she had a older model iPhone, was able to use this for her at an affordable price. Have had no issues with connectivity and runs smooth just like any other company.
Deb Lee
GBWe had a lot of issues with dropped calls/not going through and blocked text messages The website is really bad as far as displaying accurate account information and reaching customer service is often difficult or they are not helpful. We just ported out my husbands number to another plan today and had no issues though. We are changing plans because calls are frequently dropped or just don't go through and my texts often come back as blocked when the receiver has not blocked any of my texts. It is a cheap plan, but with the overall frustrations we have had, I would not recommend this company.
Tom
GBGood price, lousy service The price is good, but it's definitely a "get what you pay for" situation. Sometimes my phone just stopped receiving calls (even when I have multiple reception bars and phone is in full call-receiving mode), and customer service is hard to reach and not particularly helpful.