I’m in port out HELL Update: Thank God for Mint Mobile. They didn’t give up on me. They tracked down someone at Unreal Mobile (no idea how) and my port out from Unreal is in progress! Service worked great UNTIL I tried to port my number out to another carrier. New carrier says information from Unreal doesn’t match. How can that be? No telephone number for help, only able to open tickets on help page and keep getting scripted answers that are no help. Been going on two weeks now. Just want my phone number! Unreal Mobile please reply so I can get some real help!

I transferred my number from RedPocket… I transferred my number from RedPocket to Unreal. I had a great experience with RedPocket. I moved to Unreal for a better price. I am happy with the move. Until this moment, I have no issues. I am using a normal sim card. No app for calling. I see most of the negative reviews for WiFI calling, so I avoided that.

Good price, lousy service The price is good, but it's definitely a "get what you pay for" situation. Sometimes my phone just stopped receiving calls (even when I have multiple reception bars and phone is in full call-receiving mode), and customer service is hard to reach and not particularly helpful.

Ordering and activation process went… Ordering and activation process went ok. Had to call customer service to complete activation but it was handled. Speeds are mot the fastest but so far no real issues. Using on an OnePlus phone.

We had a lot of issues with dropped calls/not going through and blocked text messages The website is really bad as far as displaying accurate account information and reaching customer service is often difficult or they are not helpful. We just ported out my husbands number to another plan today and had no issues though. We are changing plans because calls are frequently dropped or just don't go through and my texts often come back as blocked when the receiver has not blocked any of my texts. It is a cheap plan, but with the overall frustrations we have had, I would not recommend this company.