They have changed They have changed, go here as they are better, deal with these guys all the time, ascendtech.us

Bad Products - Terrible Business Policy Wish I have seen these reviews and other site reviews before ordering. Hope all buyers factor these reviews seriously. Very poor business practice. Products sold are mostly used or in-house refurbished. If you unfortunately received a defective item, you will be liable for return shipping cost. Slow in response as well. Not worth on a few bucks of savings. Cost me headache and project delay. First time ordering and it's also my last. Highly recommend newegg.com or tigerdirect.com for both best price and 5 star services.

Bad Experience I had trouble getting in touch with someone initially to order and that should have been a red flag for me. I called back later and did talk to someone who checked no a part and part number for me to make sure it had what I wanted. 3btech sent me a different part than I ordered, and due to time constraints and the cost of shipping being close to the part itself I will not be doing business with this company ever again. When I called today they were already closed at 5pm, and it seems to me that an internet computer part company should be open till at least 8pm not bankers hours... I do not recommend anyone else does business with this company.

RIP OFF I PURCHASED A NETBOOK FROM THEM AS A XMAS GIFT ,NOT ONLY WOULDNT IT LOAD WINDOWS IT WAS PRETTY BEAT UP ,SO I RETURNED IT FOR A REFUND I HAD TO PAY$13 TO SHIP IT BACK TO THEM . NOW THEY REFUSING TO REFUND MY MONEY SAYING A COA STICKER IS MISSING ,NO ONE EVER REMOVED ANYTHING FROM THE NETBOOK ,STAY AWAY FROM THIS COMPANY

Good price - Bad products I had bought a Socket 462 motherboard from them (About a year ago) and was sent a bad board (board wouldn't work right when installing winXP). Anyways, they sent me another board, this one sort of worked, except for that capacitors were on the verge of blowing/leaking when I got it (they were bulging), so I asked for them to test it, they said nothing was wrong with it and returned it to me). The board also had other issues, and frankly it's like 3BTech either didn't test the board, or didn't test it throughly enough, so it's now a wasted $25 investment (a small amount, but still angers me). Most of their stuff is used, even if it is advertised as NEW. I'd be concerned with that alone (false advertising).