They have changed They have changed, go here as they are better, deal with these guys all the time, ascendtech.us

Will not answer request for RMA, sends broken stuff, avoid at all costs! ORDER #3btech-696904 I had an experience of the worst kind with 3b tech. I ordered a motherboard (refurbished) at a great price. It got here in fairly good time, but that is when the trouble started. Motherboard does not work. Tried everything, and no dice. Here is where 3btech totally failed me. I wrote 3 times to 3b tech to obtain an RMA number, and guess how many times they responded. ZERO. These jerks just totally ignored all the RMA requests which come from the RMA form on their website. I'd stick with newegg or a company that actually takes care of you if there is a problem. 3btech sucks and will not do that. Now I'm out the cost of the motherboard, and have an expensive paper weight!

off the chain ive been buying from 3b for alot of years now no regrets as of yet ive bought tablets and motherboards from them no issues and hard drives and memory/ cases/ psu's /motherboard combo's no problems what so ever in the past 15 years ive delt with them great place to get tech at a good price i build computers and if there were any issues id be the first to say but no complaints thanks 3btech you guys are great...

Bad products bad service Evidently this merchant's customer service has gone to the dogs. I ordered 2 system pull hard drives from them and both of them cashed out in less than a month. The real problem occurred when I tried to get a refund. They said that one of the drives was in fine shape (when it would'nt even allow the system to boot when the drive was installed). Their customer service was a horror, since they tried to get me to close a Paypal dispute I had filed over the matter. Fortunately I then filed a claim with Paypal. Such cheesy and poor customer service should be punished, mainly by staying away from this vendor, which I intend to do.

GREAT SERVICE AFTER THE SALE I ordered a motherboard from this company several months ago due to the company making my computer breaking the new one I took them. That company also broke 3b Tech's board. After discovering the broken heatsink bracket hook I thought I'd have to order a new motherboard. I took a chance and called these guys and they sent me a new heatsink bracket at no charge. This is truly service after the sale. I'll definitely do business with them again. Five stars!!!