Bad Products - Terrible Business Policy Wish I have seen these reviews and other site reviews before ordering. Hope all buyers factor these reviews seriously. Very poor business practice. Products sold are mostly used or in-house refurbished. If you unfortunately received a defective item, you will be liable for return shipping cost. Slow in response as well. Not worth on a few bucks of savings. Cost me headache and project delay. First time ordering and it's also my last. Highly recommend newegg.com or tigerdirect.com for both best price and 5 star services.

Liars !!! Bought a 200 gig Samsung internal hard drive. While I had the internet page in front of me as I was ordering, I asked the salesman 5 TIMES: "THIS IS A "NEW" HARD DRIVE, CORRECT?", "NOT REFURBISHED?". He assured me it was "brand new". Got the drive and it was refurbished. Written in big bold letters right on the drive. I called to complain, and of course they had nothing to do with the mishap. It was all my fault. I could have sent the drive back, but as most of you know, when you need a hard drive, you NEED a hard drive. So I installed it. It is now the first of July, 2009, and the drive just shit the bed. Of course, I was offered no replacement because it was "REFURBISHED", which is what I tried to avoid in the first place! Liars and cheats at 3B-Tech. I'll never buy from again, and would recommend everyone to STAY AWAY. If there's a God, they'll lose their shirts and go out of business. I now have to go through another saga of recovering all my lost data and reinstalling everything. Shame on you 3B-Tech!!!

They have changed They have changed, go here as they are better, deal with these guys all the time, ascendtech.us

Very good communication and customer service Ordered 320 GB Seagate hard drive. Shipping and delivery was quick. Drive was noisy and not working properly. Seagate diagnostic tools confirmed that drive is faulty. Emailed 3bTech on Saturday. Received response early in the morning on Monday that they will re-ship another, tested, drive. They didn't even want broken drive back to save me on shipping costs. Received replacement drive next Saturday. Drive works very well. I'm impressed with their response time and customer service. I've purchased couple of hard drives from them in the past year or so and never had problem with them. Thank you Jan

8 months later and they still can't fix the problem PROS: 1. Price = Good CONS: 1. Shipping = Bad. Computer was damaged 2 of the 3 times I received it from warranty repairs 2. Customer Service = Horrible. They refuse to refund my purchase, even after multiple returns due to malfunction 3. Quality = Horrible. I purchased a custom system from them 8 months ago, it has never worked. I have returned it three times for warranty repair, it still doesn't work. Read below, I'm not the only one having these problems. STAY AWAY! BUYER BEWARE!!!