Bad products bad service Evidently this merchant's customer service has gone to the dogs. I ordered 2 system pull hard drives from them and both of them cashed out in less than a month. The real problem occurred when I tried to get a refund. They said that one of the drives was in fine shape (when it would'nt even allow the system to boot when the drive was installed). Their customer service was a horror, since they tried to get me to close a Paypal dispute I had filed over the matter. Fortunately I then filed a claim with Paypal. Such cheesy and poor customer service should be punished, mainly by staying away from this vendor, which I intend to do.

Liars !!! Bought a 200 gig Samsung internal hard drive. While I had the internet page in front of me as I was ordering, I asked the salesman 5 TIMES: "THIS IS A "NEW" HARD DRIVE, CORRECT?", "NOT REFURBISHED?". He assured me it was "brand new". Got the drive and it was refurbished. Written in big bold letters right on the drive. I called to complain, and of course they had nothing to do with the mishap. It was all my fault. I could have sent the drive back, but as most of you know, when you need a hard drive, you NEED a hard drive. So I installed it. It is now the first of July, 2009, and the drive just shit the bed. Of course, I was offered no replacement because it was "REFURBISHED", which is what I tried to avoid in the first place! Liars and cheats at 3B-Tech. I'll never buy from again, and would recommend everyone to STAY AWAY. If there's a God, they'll lose their shirts and go out of business. I now have to go through another saga of recovering all my lost data and reinstalling everything. Shame on you 3B-Tech!!!

off the chain ive been buying from 3b for alot of years now no regrets as of yet ive bought tablets and motherboards from them no issues and hard drives and memory/ cases/ psu's /motherboard combo's no problems what so ever in the past 15 years ive delt with them great place to get tech at a good price i build computers and if there were any issues id be the first to say but no complaints thanks 3btech you guys are great...

Very good communication and customer service Ordered 320 GB Seagate hard drive. Shipping and delivery was quick. Drive was noisy and not working properly. Seagate diagnostic tools confirmed that drive is faulty. Emailed 3bTech on Saturday. Received response early in the morning on Monday that they will re-ship another, tested, drive. They didn't even want broken drive back to save me on shipping costs. Received replacement drive next Saturday. Drive works very well. I'm impressed with their response time and customer service. I've purchased couple of hard drives from them in the past year or so and never had problem with them. Thank you Jan

RIP OFF I PURCHASED A NETBOOK FROM THEM AS A XMAS GIFT ,NOT ONLY WOULDNT IT LOAD WINDOWS IT WAS PRETTY BEAT UP ,SO I RETURNED IT FOR A REFUND I HAD TO PAY$13 TO SHIP IT BACK TO THEM . NOW THEY REFUSING TO REFUND MY MONEY SAYING A COA STICKER IS MISSING ,NO ONE EVER REMOVED ANYTHING FROM THE NETBOOK ,STAY AWAY FROM THIS COMPANY