Rebecca D. Hubert
KGBest of the top five software providers I tried a couple of other dating scripts before purcasing Skadate.. I like some ska themes, mobile apps and decided to try this solution. Support installed the script for me quickly, helped with basic settings within my free month of support. My site is fully operational so the overall experience of the software and support was good.
Eleanor
GBSkadate wrecked my dating site business that I had spent 5 years on. I had been building my business with skadate software for 3 years - it was ok - you will never do great with their software, but you can do 'OK'. Then I asked a simple question about why something wasn't working. There support did something with 'Crons' that brought my entire site down. Nothing but a white page and some code was left for my steadily growing membership database to be greeted by. I thought they would correct the mistake they made within a few hours. They didn't. In fact I sent several emails requesting they fix whatever they did and get my site that I had invested thousands into and spent years working on - back online. No response. My site has been down for 4 weeks now due to a mistake they made that I need them to fix but they won't - maybe they cant, maybe they just don't care? SKADATE IS BIZARRE - WEIRD - HORRIBLE! I consider my business at this point over. I can attach a screen grab of the 'support' I received. There wasn't any! Its disgusting - DO NOT BUILD YOUR CASTLE ON SAND WITH SKADATE. Their lack of professionalism, ignorance and dumb mistakes will eventually wreck your business.
Dave Johnson
GBI've been SUFFERING with SkaDate for nearly 2 years! I've been SUFFERING through their AWFUL "technical support" for 2 years now. It seems like every time I'm in trouble with their software, they have some excuse. The MOST RECENT is that they have removed the customer forums (where customers could get REAL help, not the Skadate awful technical support!) They say "Oh, the new forum will be up on Monday. I highly doubt it, but even if it is, it's RIDICULOUS that they didn't leave it up for existing customers to access while they build a new one. I'm toward the tail-end of a site redesign, and there's a bug (there's LOTS of bugs!) that is stopping me - yet their technical "support" isn't available until Monday - and they removed the one thing that has helped them - the community forums. Aside from that, Skadate DOES NOT SCALE! Their database is SOO SLOW that you have to throw TONS of resources at it just to make it usable. Their "mobile app" is even worse! It's not responsive, and they charge paying customers for the app (which is awful to start with), then they charge for "customization" which is worse than the base application! SERIOUSLY AVOID SKADATE AT ALL COSTS! COME UP WITH ANY OTHER PLAN THAN USING THEM!
M.Johansson
SEI been using skadate over 5 years! I been using skadate software for soon 5 years and i must say they support are awsome! You can send a ticket and get reply next day :) They helped me success with my online dating business with they awsome programming skills. When i get upset over something and really angry they ignore my anger and just help me solve it as fast as possible . very helpful people working at this company! They new mobile app are awsome and support video chat and many other cool features! I been develop plugins for them in 5 years that sells in the plugin store and i love come up with new ideas and see the software bee better and better! I suggest you buy this software i run 2 sites now with they software and very happy with the result! Thanks skadate team ....keep up the great work! ow-ghost ;)))
Marie
CAAMAZING company! AMAZING company!! They have been tremendous in helping with our project!!! They have helped us all the way Cannot thank them enough Well worth the money. Stephanie Nikki & Marie Owners of: TheSapphicLibrary