Don't use Skadate Don't use Skadate. I had been using Skadate for 8 years until the beginning of this year when I moved because they nearly destroyed my business. I had used their software quite happily until they decided to change it and my old platform would no longer be supported. The migration was terrible. It started in March last year. They took 3 week instead of the few days I was quoted. My site was down for 3 weeks! Then once it was back up it was so slow, my members couldn't get on, just buffering. A dating site that you can't log onto because it timesout ALL the time. They insisted it was our server, which it wasn't. When we gave them access to our server, they finally conceded it was their software. A plugin was supposed to be the problem and was "fixed" but it made no difference. This (December last year) was when they decided to stop answering my emails and texts (yes it was so bad I had the direct number of one of the support staff in the Kyrgyz Republic). Luckily in September I had already started looking around for an alternative platform and moved in January this year. I'm now with a fantastic company with support that is second to none. I've been working hard to get my customer's trust back and now my turnover is much better than it ever was with Skadate. Look for alternatives to Skadate, they are out there.

I've been SUFFERING with SkaDate for nearly 2 years! I've been SUFFERING through their AWFUL "technical support" for 2 years now. It seems like every time I'm in trouble with their software, they have some excuse. The MOST RECENT is that they have removed the customer forums (where customers could get REAL help, not the Skadate awful technical support!) They say "Oh, the new forum will be up on Monday. I highly doubt it, but even if it is, it's RIDICULOUS that they didn't leave it up for existing customers to access while they build a new one. I'm toward the tail-end of a site redesign, and there's a bug (there's LOTS of bugs!) that is stopping me - yet their technical "support" isn't available until Monday - and they removed the one thing that has helped them - the community forums. Aside from that, Skadate DOES NOT SCALE! Their database is SOO SLOW that you have to throw TONS of resources at it just to make it usable. Their "mobile app" is even worse! It's not responsive, and they charge paying customers for the app (which is awful to start with), then they charge for "customization" which is worse than the base application! SERIOUSLY AVOID SKADATE AT ALL COSTS! COME UP WITH ANY OTHER PLAN THAN USING THEM!

AMAZING company! AMAZING company!! They have been tremendous in helping with our project!!! They have helped us all the way Cannot thank them enough Well worth the money. Stephanie Nikki & Marie Owners of: TheSapphicLibrary

Dating software with a lot of gaps For some inconceivable reason skadate really likes to upset their customers. It takes about 1 or 2 months to get your head around the admin side of the software. Once the site is up and running with active users you will start noticing a lot of unfinished or half-baked features that the users will complain about. Try talking to support about these issues and they will promise to fix it in the next release, but the fix never happens. Some people have been waiting for 3-4 years for things that a developer could patch in an hour. As it stands here are some pending issues that are on their to do list that we called out Have a read and make your purchase decision wisely. 1. Support for multilingual emails. Right now the only messages that get sent out in the language of the user are the registration confirmation emails. All other emails are in the default site language. 2. Matchmaking algorithm does not take into account the "Match Age" criteria that the user specifies during sign up. Why is the match age field there if it plays no role in matchmaking? 3. Language packs offered by skadate are poorly translated. The quality of translation is similar to that of Google translate. 4. Notification emails for Winks arrive whilst user's session is active. This results in high volume of unsubscribes. Wink emails should instead be included in the digest email similar to other notifications.

Best software and support no doubt! I HIGHLY recommend SkaDate to anyone! The admin panel is easy to use. I got the hang of it pretty quick. Their themes are stunning, especially Mosaic - love it to bits. I was also very impressed with their support. I've read a lot of negative feedback about people saying that SkaDate is not helpful and that they charge expensive fees for support, that is simply NOT TRUE! I had to wait a few hours to get replies on my questions, but I got a friendly, helpful and professional answer every time! I would like to extend a warm thank you to Anna at SkaDate for all the time she has invested in helping me get my site up and running. Guys, you won't regret going with SkaDate. They are the best solution out there.