Lankan Kapuwa
AUThanking Lora for exceptional Customer service - SkaDate Software I have been using the SkaDate Dating Software since November 2019. They issue ticket numbers for each service request. From the date I started, up to now, I have contacted SkaDate for different support requirements. Lora was in customer service since I started and she helped me on a few different occasions. I need to mention that the service I received from Lora was exceptional from the beginning. I had some issues recently, she gave more than 100% in fixing my issue. She contacted my hosting provider on behalf of me. Although She is in customer service she has a good knowledge of IT as well. I wanted to thank Lora for her wonderful customer service. From Marsh- Lankan Kapuwa
Ann
ZABest software and support no doubt! I HIGHLY recommend SkaDate to anyone! The admin panel is easy to use. I got the hang of it pretty quick. Their themes are stunning, especially Mosaic - love it to bits. I was also very impressed with their support. I've read a lot of negative feedback about people saying that SkaDate is not helpful and that they charge expensive fees for support, that is simply NOT TRUE! I had to wait a few hours to get replies on my questions, but I got a friendly, helpful and professional answer every time! I would like to extend a warm thank you to Anna at SkaDate for all the time she has invested in helping me get my site up and running. Guys, you won't regret going with SkaDate. They are the best solution out there.
Hans Bhayram
MUSkadate software is awesome Skadate software is awesome, it's pretty simple to use and that coming from someone who has absolutely no knowledge in scripts, HTML, or any developing skills. A round of applause is the least I can do to show my appreciation towards the staff, excellent customer service, tending to after sales queries and so much more. A full package indeed and thumbs up to the team.
Dave Johnson
GBI've been SUFFERING with SkaDate for nearly 2 years! I've been SUFFERING through their AWFUL "technical support" for 2 years now. It seems like every time I'm in trouble with their software, they have some excuse. The MOST RECENT is that they have removed the customer forums (where customers could get REAL help, not the Skadate awful technical support!) They say "Oh, the new forum will be up on Monday. I highly doubt it, but even if it is, it's RIDICULOUS that they didn't leave it up for existing customers to access while they build a new one. I'm toward the tail-end of a site redesign, and there's a bug (there's LOTS of bugs!) that is stopping me - yet their technical "support" isn't available until Monday - and they removed the one thing that has helped them - the community forums. Aside from that, Skadate DOES NOT SCALE! Their database is SOO SLOW that you have to throw TONS of resources at it just to make it usable. Their "mobile app" is even worse! It's not responsive, and they charge paying customers for the app (which is awful to start with), then they charge for "customization" which is worse than the base application! SERIOUSLY AVOID SKADATE AT ALL COSTS! COME UP WITH ANY OTHER PLAN THAN USING THEM!
Elayne
GBIf you want to waste thousands of… If you want to waste thousands of pounds. Go with skadate. I have come to terms with wasting my money on a rubbish platform. All their raving reviews can be found on their website. Yet they claim to have helped many customers....so where are all these hundreds of satisfied customers hmm?? Glad I don't have to deal with them anymore.