Ordered a electronic licensee 4 weeks… Ordered a electronic licensee 4 weeks ago. After a number of email back and forth with the Philippines, they have still not figured out how to fulfil the order. They claim to be a Microsoft Gold partner, but they are not listed as one in the US.

Misleading lead-times Misleading lead-times. Products indicated as available 50+ and allowed to select a delivery 24 hours, then received an email stating it would be over 2 weeks and drew my attention to another piece of information further down the product information page. Wont be using this supplier again, took my money then the best they could come up with was that the order would be sent for processing a refund, no indication of when I would actually be refunded.

I ordered from them and the customs… I ordered from them and the customs were too high so I decided to return the order. DHL requested from them to send the confirmation. I opened an RMA request. They never sent the confirmation and they stopped responding I even tried to call them myself and they didn't answer my call. With DHL the same story. Because they got paid they didn't care. I paid DHL and storage plus customs just to get my order and not risking losing my money since I don't think they will going to send me a refund. I had to travel to the airport and do everything myself and wasting time and money on a ripoff order. Avoid them at all cost. You have been warned. Thank you. senetic I hate you.

You never know online, with Senetic you do. You never know online, having placed my first order with Senetic for four HGST Ultrastar DC HC520 He12 drives they arrived fast and in perfect condition, shipped DHL no less. Future orders will be for fifteen drives at a time, now that I know the company can and does live up to our high expectations.

Late but not their fault Despite being a late delivery (not Senetic’s but UPS UK’s fault), the customer support provided by Weronika and Karolina were amazingly helpful. As soon as they realise my monitor is being held at customs in UK, they did not stop chasing UPS to release my package. They wrapped the package nicely so it arrived in a good condition. Im happy to have finally receive my monitor in one piece. One recommendation I might give is to probably avoid UPS as your delivery courier if possible, they are really slow. Nevertheless, thank you again Weronika and Karolina for being so helpful!