Never buying from their Israeli site again I'm still unsure what Senetic actually "is" but my best guess is that they're a Polish company with a number of worldwide franchisees. I had the misfortune of dealing recently with their typically unprofessional Israeli representative, Tomer. After purchasing a wired router, I didn't hear back from the company for a number of days. As a few days had elapsed without response, I messaged again to request an order update (specifically, I wanted a slightly different product). Their Israeli representative responded in an unprofessional manner, chastising me for seeking updates over the holiday period. My second email was simply ignored. Hence, I'm receiving a product that is no longer exactly what I want. Having lived in Israel for a number of years, I am more than used to the typically rude and unprofessional manner in which Israelis run their businesses, but I still go out of my way to avoid the worst offenders. It's been a number of weeks and DHL Israel (another useless Israeli business) have no update as to where my package is. Needless to say neither DHL Israel nor Senetic Israel have had the manners to either apologize or provide an update. Their justification is that this is a "holiday period" in Israel. As I wrote to Tomer, if that is the case, perhaps they shouldn't take customers' money then, because it seems that they are unprepared to process orders in a timely fashion. Being Israeli, I doubt that Tomer is amenable to a lesson about common manners and professionalism. But perhaps it would benefit it to learn how normal companies deal with customers. The lesson I draw from this experience is this: avoid buying in Israel wherever possible. And personally, I would never do business with Senetic again.

Thank you guys for support Thank you guys for support. You saved my company network. I recommend them as products were in good price and delivered extremely fast.

sharing my expirience Volevo condividere la mia esperienza . Volevo condividere la mia esperienza . il servizio ecellente . ho ordinato un router della Mikrotik e arrivato in 2 giorni. oltre questo Adriana!!!! sempre disponibile MOLTO educata risolve tutti i problemi ,gentile , attenta precisa . questo negozio assulutamente sanno cosa fanno e sono molto soddisfato dal servizio ricevuto. Grazie Adriana per il servizio il prodotto e' arrivato oggi come concordato I wanted to share my experience. lets start that the service wqas excellent. I ordered a Mikrotik router and it arrived in 2 days with all the sfp parts i ordered. besides this Adriana who works there always available VERY polite solves all problems, careful, precise. and she is a good reason that I recommended this store to other companies .. this shop absolutely know what they are doing and I am very satisfied with the service received thanks Adriana TRUSTWORTHY!!! GOOD PRICES.. KEEP IT ON!

Excellent Shoping Experience Excellent Shoping Experience: "Ordered a 16-Port TP Link Switch TL-SG1016 Rackmount, came relatively quick in an excellent protective packaging, it was the latest version of the devise (V17.0) in one of the lowest prices on the market. Received e-mail in every step of my order. Very satisfied!!"

Misleading details Misleading details. Advertised as waterproof covering enough for a 8'x10' roof. Sent enough to cover a small dolls house. Rip off.