Senetic I Need to Return The process of returning was quite easy and thorough. Senetic personnel was helpful with the return of an ordered product. Sometimes these things happen but its good to know that companies will help with process thanks so much, the people at Senetic.

Terrrible service Terrrible service. You can forgot about offers. 2 weeks no any progress after order confirmation. Products indicated as available in stock with delivery 24 hours, but really ... no reaction for WEEKS

Thank you guys for support Thank you guys for support. You saved my company network. I recommend them as products were in good price and delivered extremely fast.

Senetic is legit Senetic is legit. Products ship from Europe, but the DHL shipping is very fast (about 4 business days from order to receipt) and all products have arrived with appropriate US power cables when necessary. I've completed two orders now with no issues. Their products are very reasonably priced compared to similar providers in the US. I'll continue to use them going forward.

Never buying from their Israeli site again I'm still unsure what Senetic actually "is" but my best guess is that they're a Polish company with a number of worldwide franchisees. I had the misfortune of dealing recently with their typically unprofessional Israeli representative, Tomer. After purchasing a wired router, I didn't hear back from the company for a number of days. As a few days had elapsed without response, I messaged again to request an order update (specifically, I wanted a slightly different product). Their Israeli representative responded in an unprofessional manner, chastising me for seeking updates over the holiday period. My second email was simply ignored. Hence, I'm receiving a product that is no longer exactly what I want. Having lived in Israel for a number of years, I am more than used to the typically rude and unprofessional manner in which Israelis run their businesses, but I still go out of my way to avoid the worst offenders. It's been a number of weeks and DHL Israel (another useless Israeli business) have no update as to where my package is. Needless to say neither DHL Israel nor Senetic Israel have had the manners to either apologize or provide an update. Their justification is that this is a "holiday period" in Israel. As I wrote to Tomer, if that is the case, perhaps they shouldn't take customers' money then, because it seems that they are unprepared to process orders in a timely fashion. Being Israeli, I doubt that Tomer is amenable to a lesson about common manners and professionalism. But perhaps it would benefit it to learn how normal companies deal with customers. The lesson I draw from this experience is this: avoid buying in Israel wherever possible. And personally, I would never do business with Senetic again.