I prefer an in-person instruction… I prefer an in-person instruction rather than remote instruction. The instructors were very knowledgeable and helpful, but I prefer a hand-on type of class. Also, the staff at the location of the classroom were helpful, but one of the staff did not know how to troubleshoot the setup of the computer and its screen. It would have been nice to have someone there that was knowledgeable about the course itself.

Can be rather tedious to get initially… Can be rather tedious to get initially set up with the access codes and selection of the products and the up-sale options. The content however is very good for certification preparation.

I was always lost as to why or how any… I was always lost as to why or how any of the labs related to the material. They don't explain why you are doing any of the steps and sometimes it is very unclear why you are doing that particular lab at all. I didn't learn anything from them, just clicked my way to the end every time

Lackluster online resources The online resources were very inadequate. I studied the material provided and did not pass on the first attempt. I had to purchase a book from amazon, which I then read over the course of 3 days to take the test again and exceed my previous score by roughly 100 points. If I had read the book from amazon, I could have saved a lot of time

The test samples was different to the… The test samples was different to the real test . Yes, the questions will not match word per word obviously, but has to be a clue how the text will be. Take this advise to assistant better education.