I prefer an in-person instruction… I prefer an in-person instruction rather than remote instruction. The instructors were very knowledgeable and helpful, but I prefer a hand-on type of class. Also, the staff at the location of the classroom were helpful, but one of the staff did not know how to troubleshoot the setup of the computer and its screen. It would have been nice to have someone there that was knowledgeable about the course itself.

I am not able to use on my cell phone… I am not able to use on my cell phone (apple). I can access from my ipad but it is not a consistent experience. I am not able to accurately document which questions were correct or incorrect. Sometimes 'Correct' is pre clicked, sometimes I am not able to click correct or incorrect. The experience is consistent on my laptop but this is not my preferred method of use for flash cards. As a past customer, I preferred the multiple choice format for flash cards. Some of the questions are worded to include the answers or are poorly worded for the content it describes.

Great Training Kaplan Training was one of the best resources for my CompTIA A+ preparation. I would recommend Kaplan without reserve.

I will post my final review by the end of January The course is missing eLearning module. I paid extra money in order to have downloads and was left with impression that it would include some study materials. It provides exam simulation and flashcards. I have not contacted the instructor yet and cannot comment on how helpful he is.

Incorrect answers Incorrect answers Found many incorrect answers which makes my exam prep harder. Kaplan's training & prep software is one of the most expensive but still poor in quality.