I prefer an in-person instruction… I prefer an in-person instruction rather than remote instruction. The instructors were very knowledgeable and helpful, but I prefer a hand-on type of class. Also, the staff at the location of the classroom were helpful, but one of the staff did not know how to troubleshoot the setup of the computer and its screen. It would have been nice to have someone there that was knowledgeable about the course itself.

Practice test engine not at all like the question in the real exam. The practice test engine for CASP-002 didn't really prepare me much for the actual test. The question were not at all similar to the ones on the exam. I wasn't expecting a word for word question/answer mirrored to the exam, but I was at least expecting a question that's in the fashion of the Exam questions. The exam questions were extremely convoluted with multiple degrees of "gotcha" questions. I feel that the practice tests should be in the same fashion. The practice test question were extremely short in comparison to what I experienced with the CompTIA CASP-002 test.

Great Materials The questions in the Test Bank are relevant to the certification and they are really thought-provoking. I also like the explanations, which I can use an an extended study tool to learn more about the subject.

I was always lost as to why or how any… I was always lost as to why or how any of the labs related to the material. They don't explain why you are doing any of the steps and sometimes it is very unclear why you are doing that particular lab at all. I didn't learn anything from them, just clicked my way to the end every time

I am not able to use on my cell phone… I am not able to use on my cell phone (apple). I can access from my ipad but it is not a consistent experience. I am not able to accurately document which questions were correct or incorrect. Sometimes 'Correct' is pre clicked, sometimes I am not able to click correct or incorrect. The experience is consistent on my laptop but this is not my preferred method of use for flash cards. As a past customer, I preferred the multiple choice format for flash cards. Some of the questions are worded to include the answers or are poorly worded for the content it describes.