iYogi

291 Broadway, Suite 305, 10007, New York City, NY
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3.05
Based on 20 Reviews

5

30.00%

4

20.00%

3

10.00%

2

5.00%

1

35.00%
About iYogi

iYogi is an independent provider of remote tech support services to consumers and small businesses. iYogi employs the best technicians hired through a rigorous recruitment process, followed by an equally tough training program using state of the art technology and simulations. iYogi has one of the highest resolution rates in the industry and strives to provide a great experience at every interaction.

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Lisa Handschy
GB

Helpful I have had a positive experience getting problems resolved. The only problem I didn't like was sometimes I was on the phone with the support guy for 3 or4 hours. The other thing I didn't like was every time I call they were always trying to sell me something. If I need to renew something they should send me and a 2 month advanced notice when it is due. That way I can save money for that service I need.

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Edward Hirsch
GB

5 years of satisfaction! I have subscribed to iYogi technical services for 5 years during which I have had several occasions to call upon them for assistance. Each and every time they "fixed" my problem very professionaly. I have a great sense of comfort knowing that I am covered whenever a problem should arise...

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Mr Ray Potter
GB

Very dangerous I asked iyogi to fix a fault on my computer and all they did was make it worse, they never fix the problem and somehow and for only reasons they know deleted completely another program, when I got my engineer in he said that they had made a complete mess. It took him hours to rectify their faults.They took £60 cancel fee (rip off) even though I cancelled because of there incompetence, it has taken over a year (still not paid) so far to get a refund of any description, steer well clear of iyogi, they are thiefs

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N C Mitchel
GB

Iyogi has always given me useful help As a rather elderly user of the computer I find being able to communicate with an Iyogi represantative by written messages is so much easier than having to listen to and act on instructions on the phone as my hearing is not as good as formerly. They have also been quick to make good anything that needed further attention. Always willing to ensure any problem has been solved satisfactorily and always very patient with slow learners.

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Mark Wiechmann
GB

Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

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