Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

STAY AWAY iYogi are a bunch of Tech Support Scammers. They will connect to your computer and charge you for "fixing it". Stay away from these scammers. I urge you, they will just steal your money

Great Technical Support Since 2007 Iyogi Tech Support came to my life due to Multiple Sclerosis (MS) and my Daughter. The Company was diligent to and their resolutions of all my software problems and whatever maintenance issues to my computer. Iyogi surpasses all my problems with great patience, kindness, knowledge and speed. The service does not has comparison is unique in all senses. "Desde el; 2007 el Iyogi Tech Support ha sido diligente a todas mis problemas de programas de computadora y cualquier percance de mantenimiento. Iyogi traspasa otras compañías. IYogi resolvió todos los problemas con paciencia, respetuosamente y rápido. El servicio no tiene comparación es única en todos los sentidos. El servicio no tiene comparación a ninguna compañía es única en todos los sentidos".

OUT OF BUSINESS Please be aware the are NOW OUT OF BUSINESS. I used IYogi for a good few years in the early days and had nothing but good experiences. Their team was polite and capable, in fact watching them go into my computer taught me a lot. It was their team that told me to contact HP and send the computer back for free repair. In the last year they did try selling a lot that I never bought. When computers became self cleaning I didn't seem to need them anymore and discontinued my subscription.

Long time confidence I have depended on Iyogi almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Iyogi has worked hard to earn my business.