IYogi is a good service company for many people. There have been a few things that I have had trouble getting fixed myself. IYogi helped when I couldn't get it done myself. There has only been 1 occasion where IYogi did cause my computer to not work, but they did get the ball rolling to repair my computer. It was just a simple problem, but it took less than 24 hours to fix it and I'd recommend IYogi highly.

Long time confidence I have depended on Iyogi almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Iyogi has worked hard to earn my business.

5 years of satisfaction! I have subscribed to iYogi technical services for 5 years during which I have had several occasions to call upon them for assistance. Each and every time they "fixed" my problem very professionaly. I have a great sense of comfort knowing that I am covered whenever a problem should arise...

Am pleased wtih your most ofservice A lot of what I wanted involved OpenOffice.org and open source software tweaking. Most of those problems were not solved, so Eudora OSE and SeaMonkey Mozilla (my default) and not fully functional on 8.1 Pro which I purchased from iYogi. (My new laptop came with 7 Pro which jammed.) The Windows programs are fine. I do believe that iYogi should stop "selling software/services" to someone who has prepaid for a year. Given a choice - since 1992 when I entered computers - I prefer NOT to use a Microsoft product but to get my machine running, I ended up with Outlook (don't like the layout but it works fine), MS-Office and Windows 8.1 Pro.

OUT OF BUSINESS Please be aware the are NOW OUT OF BUSINESS. I used IYogi for a good few years in the early days and had nothing but good experiences. Their team was polite and capable, in fact watching them go into my computer taught me a lot. It was their team that told me to contact HP and send the computer back for free repair. In the last year they did try selling a lot that I never bought. When computers became self cleaning I didn't seem to need them anymore and discontinued my subscription.