Am pleased wtih your most ofservice A lot of what I wanted involved OpenOffice.org and open source software tweaking. Most of those problems were not solved, so Eudora OSE and SeaMonkey Mozilla (my default) and not fully functional on 8.1 Pro which I purchased from iYogi. (My new laptop came with 7 Pro which jammed.) The Windows programs are fine. I do believe that iYogi should stop "selling software/services" to someone who has prepaid for a year. Given a choice - since 1992 when I entered computers - I prefer NOT to use a Microsoft product but to get my machine running, I ended up with Outlook (don't like the layout but it works fine), MS-Office and Windows 8.1 Pro.

Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

Great Technical Support Since 2007 Iyogi Tech Support came to my life due to Multiple Sclerosis (MS) and my Daughter. The Company was diligent to and their resolutions of all my software problems and whatever maintenance issues to my computer. Iyogi surpasses all my problems with great patience, kindness, knowledge and speed. The service does not has comparison is unique in all senses. "Desde el; 2007 el Iyogi Tech Support ha sido diligente a todas mis problemas de programas de computadora y cualquier percance de mantenimiento. Iyogi traspasa otras compañías. IYogi resolvió todos los problemas con paciencia, respetuosamente y rápido. El servicio no tiene comparación es única en todos los sentidos. El servicio no tiene comparación a ninguna compañía es única en todos los sentidos".

Scammer I don't know about the company in the past, but for 1 year I am keep on getting call saying you have $299 refund. I don't have any money to get from them. Once I said that, they start to speak in Hindi language with the unprofessional language. Is there no any way to stop this kind of scammer? Please don't wast your time and people's time. Use your brain in productive thing not cheating people.

Completely incompetent I called this company for problems with my MacAir. Worst experience I have had. Even their senior technicians were useless. They also con you into signing up with them by telling you that your computer is infected by spyware. Do not believe them. Worst of all they managed to erase 3 months of emails. I wasted 12 hours speaking to them ,no problem was solved and they erased important data. Avoid like the plague!