N C Mitchel
GBIyogi has always given me useful help As a rather elderly user of the computer I find being able to communicate with an Iyogi represantative by written messages is so much easier than having to listen to and act on instructions on the phone as my hearing is not as good as formerly. They have also been quick to make good anything that needed further attention. Always willing to ensure any problem has been solved satisfactorily and always very patient with slow learners.
Chris Webster
GBIYogi is a good service company for many people. There have been a few things that I have had trouble getting fixed myself. IYogi helped when I couldn't get it done myself. There has only been 1 occasion where IYogi did cause my computer to not work, but they did get the ball rolling to repair my computer. It was just a simple problem, but it took less than 24 hours to fix it and I'd recommend IYogi highly.
Einar Jenssen
GBCompletely incompetent I called this company for problems with my MacAir. Worst experience I have had. Even their senior technicians were useless. They also con you into signing up with them by telling you that your computer is infected by spyware. Do not believe them. Worst of all they managed to erase 3 months of emails. I wasted 12 hours speaking to them ,no problem was solved and they erased important data. Avoid like the plague!
Bob Farrell
GBLong time confidence I have depended on Iyogi almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Iyogi has worked hard to earn my business.
Paul Drechsler
GBThank YOU... iYogi I have had several 'issues' that were easily fixed by 'calling on' the iYogi support members. They KNIOW what they are doing... and they get the work/fixes completed in short order. I have NEVER had an issue that was not resolved for me!