Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

Scammer I don't know about the company in the past, but for 1 year I am keep on getting call saying you have $299 refund. I don't have any money to get from them. Once I said that, they start to speak in Hindi language with the unprofessional language. Is there no any way to stop this kind of scammer? Please don't wast your time and people's time. Use your brain in productive thing not cheating people.

Long time confidence I have depended on Iyogi almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Iyogi has worked hard to earn my business.

Am pleased wtih your most ofservice A lot of what I wanted involved OpenOffice.org and open source software tweaking. Most of those problems were not solved, so Eudora OSE and SeaMonkey Mozilla (my default) and not fully functional on 8.1 Pro which I purchased from iYogi. (My new laptop came with 7 Pro which jammed.) The Windows programs are fine. I do believe that iYogi should stop "selling software/services" to someone who has prepaid for a year. Given a choice - since 1992 when I entered computers - I prefer NOT to use a Microsoft product but to get my machine running, I ended up with Outlook (don't like the layout but it works fine), MS-Office and Windows 8.1 Pro.

Big Mistake I got hooked up with you at a time my computer was really acting up. Your base program did nothing to alleviate the problems. You did, however, have someone tell me I should spend more money with you because my system had been corrupted. I thought that was what I was getting for my money!!! I lost all faith in your company at that time. I did get the problem fixed but it was with another Microsoft "Partner" which spoke "on shore" English for another $350. The best thing iYogi could do is show me how to remove all the things they installed without any interruption in my computer speed or performance.