Long time confidence I have depended on Iyogi almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Iyogi has worked hard to earn my business.

Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

Purveyor of Ransomware - Company are scammers. This company takes out advertising spaces on social media which is click bait. The adverts will usually say a famous personality has died (ie gordon ramsey, richard branson, keith richards etc). Clicking the link takes you to a website on the iyogi subdomain. You will hear a looped recording saying that your PC is infected and you must phone "Windows Support" which is actually their phone number. They tell you that failure to contact support will result in your PC being disabled. If you phone up they will demand several hundred £ to remotely clean your PC. In all likelyhood there is nothing wrong with your PC. To clear all the popups though you will need to reboot your PC.

IYogi is a good service company for many people. There have been a few things that I have had trouble getting fixed myself. IYogi helped when I couldn't get it done myself. There has only been 1 occasion where IYogi did cause my computer to not work, but they did get the ball rolling to repair my computer. It was just a simple problem, but it took less than 24 hours to fix it and I'd recommend IYogi highly.

Completely incompetent I called this company for problems with my MacAir. Worst experience I have had. Even their senior technicians were useless. They also con you into signing up with them by telling you that your computer is infected by spyware. Do not believe them. Worst of all they managed to erase 3 months of emails. I wasted 12 hours speaking to them ,no problem was solved and they erased important data. Avoid like the plague!