IYogi is a good service company for many people. There have been a few things that I have had trouble getting fixed myself. IYogi helped when I couldn't get it done myself. There has only been 1 occasion where IYogi did cause my computer to not work, but they did get the ball rolling to repair my computer. It was just a simple problem, but it took less than 24 hours to fix it and I'd recommend IYogi highly.

Iyogi has always given me useful help As a rather elderly user of the computer I find being able to communicate with an Iyogi represantative by written messages is so much easier than having to listen to and act on instructions on the phone as my hearing is not as good as formerly. They have also been quick to make good anything that needed further attention. Always willing to ensure any problem has been solved satisfactorily and always very patient with slow learners.

Very dangerous I asked iyogi to fix a fault on my computer and all they did was make it worse, they never fix the problem and somehow and for only reasons they know deleted completely another program, when I got my engineer in he said that they had made a complete mess. It took him hours to rectify their faults.They took £60 cancel fee (rip off) even though I cancelled because of there incompetence, it has taken over a year (still not paid) so far to get a refund of any description, steer well clear of iyogi, they are thiefs

Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

Long time confidence I have depended on Iyogi almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Iyogi has worked hard to earn my business.