they've done alright by me not a computer guy, so when something goes wrong I need to have an affordable fix option.... they are always available easy to access and while they don't always get it right the first time they will keep at it until they do... i'm satisfied i'm getting computer protection at an affordable price...

Purveyor of Ransomware - Company are scammers. This company takes out advertising spaces on social media which is click bait. The adverts will usually say a famous personality has died (ie gordon ramsey, richard branson, keith richards etc). Clicking the link takes you to a website on the iyogi subdomain. You will hear a looped recording saying that your PC is infected and you must phone "Windows Support" which is actually their phone number. They tell you that failure to contact support will result in your PC being disabled. If you phone up they will demand several hundred £ to remotely clean your PC. In all likelyhood there is nothing wrong with your PC. To clear all the popups though you will need to reboot your PC.

Am pleased wtih your most ofservice A lot of what I wanted involved OpenOffice.org and open source software tweaking. Most of those problems were not solved, so Eudora OSE and SeaMonkey Mozilla (my default) and not fully functional on 8.1 Pro which I purchased from iYogi. (My new laptop came with 7 Pro which jammed.) The Windows programs are fine. I do believe that iYogi should stop "selling software/services" to someone who has prepaid for a year. Given a choice - since 1992 when I entered computers - I prefer NOT to use a Microsoft product but to get my machine running, I ended up with Outlook (don't like the layout but it works fine), MS-Office and Windows 8.1 Pro.

Thank YOU... iYogi I have had several 'issues' that were easily fixed by 'calling on' the iYogi support members. They KNIOW what they are doing... and they get the work/fixes completed in short order. I have NEVER had an issue that was not resolved for me!

Big Mistake I got hooked up with you at a time my computer was really acting up. Your base program did nothing to alleviate the problems. You did, however, have someone tell me I should spend more money with you because my system had been corrupted. I thought that was what I was getting for my money!!! I lost all faith in your company at that time. I did get the problem fixed but it was with another Microsoft "Partner" which spoke "on shore" English for another $350. The best thing iYogi could do is show me how to remove all the things they installed without any interruption in my computer speed or performance.