Iyogi has always given me useful help As a rather elderly user of the computer I find being able to communicate with an Iyogi represantative by written messages is so much easier than having to listen to and act on instructions on the phone as my hearing is not as good as formerly. They have also been quick to make good anything that needed further attention. Always willing to ensure any problem has been solved satisfactorily and always very patient with slow learners.

STAY AWAY iYogi are a bunch of Tech Support Scammers. They will connect to your computer and charge you for "fixing it". Stay away from these scammers. I urge you, they will just steal your money

Big Mistake I got hooked up with you at a time my computer was really acting up. Your base program did nothing to alleviate the problems. You did, however, have someone tell me I should spend more money with you because my system had been corrupted. I thought that was what I was getting for my money!!! I lost all faith in your company at that time. I did get the problem fixed but it was with another Microsoft "Partner" which spoke "on shore" English for another $350. The best thing iYogi could do is show me how to remove all the things they installed without any interruption in my computer speed or performance.

Helpful I have had a positive experience getting problems resolved. The only problem I didn't like was sometimes I was on the phone with the support guy for 3 or4 hours. The other thing I didn't like was every time I call they were always trying to sell me something. If I need to renew something they should send me and a 2 month advanced notice when it is due. That way I can save money for that service I need.

Par Excellence in computer knowledge/customer service/competency During my 5 years with Yogi Tech Support, diligence and perseverance in resolution of all my software problems and whatever maintenance. I can say that I have dealt with Microsoft and HP, and they far surpass others. I was not happy with former ones whereas Yogi was able to resolve all my problems with great patience, kindness, knowledge and speed/expediency. I have been very appreciative all these years because this kind of service you cannot pay enough.