iYogi

291 Broadway, Suite 305, 10007, New York City, NY
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3.05
Based on 20 Reviews

5

30.00%

4

20.00%

3

10.00%

2

5.00%

1

35.00%
About iYogi

iYogi is an independent provider of remote tech support services to consumers and small businesses. iYogi employs the best technicians hired through a rigorous recruitment process, followed by an equally tough training program using state of the art technology and simulations. iYogi has one of the highest resolution rates in the industry and strives to provide a great experience at every interaction.

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dawn cartermallin
GB

OUT OF BUSINESS Please be aware the are NOW OUT OF BUSINESS. I used IYogi for a good few years in the early days and had nothing but good experiences. Their team was polite and capable, in fact watching them go into my computer taught me a lot. It was their team that told me to contact HP and send the computer back for free repair. In the last year they did try selling a lot that I never bought. When computers became self cleaning I didn't seem to need them anymore and discontinued my subscription.

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Paul Drechsler
GB

Thank YOU... iYogi I have had several 'issues' that were easily fixed by 'calling on' the iYogi support members. They KNIOW what they are doing... and they get the work/fixes completed in short order. I have NEVER had an issue that was not resolved for me!

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Einar Jenssen
GB

Completely incompetent I called this company for problems with my MacAir. Worst experience I have had. Even their senior technicians were useless. They also con you into signing up with them by telling you that your computer is infected by spyware. Do not believe them. Worst of all they managed to erase 3 months of emails. I wasted 12 hours speaking to them ,no problem was solved and they erased important data. Avoid like the plague!

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Lisa Handschy
GB

Helpful I have had a positive experience getting problems resolved. The only problem I didn't like was sometimes I was on the phone with the support guy for 3 or4 hours. The other thing I didn't like was every time I call they were always trying to sell me something. If I need to renew something they should send me and a 2 month advanced notice when it is due. That way I can save money for that service I need.

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Mark Wiechmann
GB

Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

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