Iyogi has always given me useful help As a rather elderly user of the computer I find being able to communicate with an Iyogi represantative by written messages is so much easier than having to listen to and act on instructions on the phone as my hearing is not as good as formerly. They have also been quick to make good anything that needed further attention. Always willing to ensure any problem has been solved satisfactorily and always very patient with slow learners.

Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

Big Mistake I got hooked up with you at a time my computer was really acting up. Your base program did nothing to alleviate the problems. You did, however, have someone tell me I should spend more money with you because my system had been corrupted. I thought that was what I was getting for my money!!! I lost all faith in your company at that time. I did get the problem fixed but it was with another Microsoft "Partner" which spoke "on shore" English for another $350. The best thing iYogi could do is show me how to remove all the things they installed without any interruption in my computer speed or performance.

Helpful I have had a positive experience getting problems resolved. The only problem I didn't like was sometimes I was on the phone with the support guy for 3 or4 hours. The other thing I didn't like was every time I call they were always trying to sell me something. If I need to renew something they should send me and a 2 month advanced notice when it is due. That way I can save money for that service I need.

Great Technical Support Since 2007 Iyogi Tech Support came to my life due to Multiple Sclerosis (MS) and my Daughter. The Company was diligent to and their resolutions of all my software problems and whatever maintenance issues to my computer. Iyogi surpasses all my problems with great patience, kindness, knowledge and speed. The service does not has comparison is unique in all senses. "Desde el; 2007 el Iyogi Tech Support ha sido diligente a todas mis problemas de programas de computadora y cualquier percance de mantenimiento. Iyogi traspasa otras compañías. IYogi resolvió todos los problemas con paciencia, respetuosamente y rápido. El servicio no tiene comparación es única en todos los sentidos. El servicio no tiene comparación a ninguna compañía es única en todos los sentidos".