they've done alright by me not a computer guy, so when something goes wrong I need to have an affordable fix option.... they are always available easy to access and while they don't always get it right the first time they will keep at it until they do... i'm satisfied i'm getting computer protection at an affordable price...

Purveyor of Ransomware - Company are scammers. This company takes out advertising spaces on social media which is click bait. The adverts will usually say a famous personality has died (ie gordon ramsey, richard branson, keith richards etc). Clicking the link takes you to a website on the iyogi subdomain. You will hear a looped recording saying that your PC is infected and you must phone "Windows Support" which is actually their phone number. They tell you that failure to contact support will result in your PC being disabled. If you phone up they will demand several hundred £ to remotely clean your PC. In all likelyhood there is nothing wrong with your PC. To clear all the popups though you will need to reboot your PC.

Long time confidence I have depended on Iyogi almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Iyogi has worked hard to earn my business.

Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

iyogi does not pay USA techs Iyogi owes me $130 for fixing one of their customer's laptop's hard drives. They approved the work order, but never paid me. Has been over 1 month now. Attorney General of Washington is now suing them for scam charges, also, since few days ago....