5 years of satisfaction! I have subscribed to iYogi technical services for 5 years during which I have had several occasions to call upon them for assistance. Each and every time they "fixed" my problem very professionaly. I have a great sense of comfort knowing that I am covered whenever a problem should arise...

IYogi is a good service company for many people. There have been a few things that I have had trouble getting fixed myself. IYogi helped when I couldn't get it done myself. There has only been 1 occasion where IYogi did cause my computer to not work, but they did get the ball rolling to repair my computer. It was just a simple problem, but it took less than 24 hours to fix it and I'd recommend IYogi highly.

Par Excellence in computer knowledge/customer service/competency During my 5 years with Yogi Tech Support, diligence and perseverance in resolution of all my software problems and whatever maintenance. I can say that I have dealt with Microsoft and HP, and they far surpass others. I was not happy with former ones whereas Yogi was able to resolve all my problems with great patience, kindness, knowledge and speed/expediency. I have been very appreciative all these years because this kind of service you cannot pay enough.

Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

Helpful I have had a positive experience getting problems resolved. The only problem I didn't like was sometimes I was on the phone with the support guy for 3 or4 hours. The other thing I didn't like was every time I call they were always trying to sell me something. If I need to renew something they should send me and a 2 month advanced notice when it is due. That way I can save money for that service I need.