iYogi

291 Broadway, Suite 305, 10007, New York City, NY
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3.05
Based on 20 Reviews

5

30.00%

4

20.00%

3

10.00%

2

5.00%

1

35.00%
About iYogi

iYogi is an independent provider of remote tech support services to consumers and small businesses. iYogi employs the best technicians hired through a rigorous recruitment process, followed by an equally tough training program using state of the art technology and simulations. iYogi has one of the highest resolution rates in the industry and strives to provide a great experience at every interaction.

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dawn cartermallin
GB

OUT OF BUSINESS Please be aware the are NOW OUT OF BUSINESS. I used IYogi for a good few years in the early days and had nothing but good experiences. Their team was polite and capable, in fact watching them go into my computer taught me a lot. It was their team that told me to contact HP and send the computer back for free repair. In the last year they did try selling a lot that I never bought. When computers became self cleaning I didn't seem to need them anymore and discontinued my subscription.

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Mark Wiechmann
GB

Hit or Miss iYogi is a hit or miss proposition. About three-fourths of the techs are fantastic and they bring a level of professionalism to their work. However, there are about one-fourth who perform at a subpar level. It is the way it is--there is no predicting when you will get a bad apple.

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N C Mitchel
GB

Iyogi has always given me useful help As a rather elderly user of the computer I find being able to communicate with an Iyogi represantative by written messages is so much easier than having to listen to and act on instructions on the phone as my hearing is not as good as formerly. They have also been quick to make good anything that needed further attention. Always willing to ensure any problem has been solved satisfactorily and always very patient with slow learners.

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Sean Brady
GB

iyogi does not pay USA techs Iyogi owes me $130 for fixing one of their customer's laptop's hard drives. They approved the work order, but never paid me. Has been over 1 month now. Attorney General of Washington is now suing them for scam charges, also, since few days ago....

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Douglas Henderson
GB

Am pleased wtih your most ofservice A lot of what I wanted involved OpenOffice.org and open source software tweaking. Most of those problems were not solved, so Eudora OSE and SeaMonkey Mozilla (my default) and not fully functional on 8.1 Pro which I purchased from iYogi. (My new laptop came with 7 Pro which jammed.) The Windows programs are fine. I do believe that iYogi should stop "selling software/services" to someone who has prepaid for a year. Given a choice - since 1992 when I entered computers - I prefer NOT to use a Microsoft product but to get my machine running, I ended up with Outlook (don't like the layout but it works fine), MS-Office and Windows 8.1 Pro.

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