Completely incompetent I called this company for problems with my MacAir. Worst experience I have had. Even their senior technicians were useless. They also con you into signing up with them by telling you that your computer is infected by spyware. Do not believe them. Worst of all they managed to erase 3 months of emails. I wasted 12 hours speaking to them ,no problem was solved and they erased important data. Avoid like the plague!

Helpful I have had a positive experience getting problems resolved. The only problem I didn't like was sometimes I was on the phone with the support guy for 3 or4 hours. The other thing I didn't like was every time I call they were always trying to sell me something. If I need to renew something they should send me and a 2 month advanced notice when it is due. That way I can save money for that service I need.

Scam Scam! They say refund of non-existing charge. They want access to your computer. When I mentioned calling the police the guy, ('Paul' with a heavy Indian accent) said, "Fine, I'm charging you $299!" and hung up. So stupid and wrong. Don't be more stupid than they are.

Par Excellence in computer knowledge/customer service/competency During my 5 years with Yogi Tech Support, diligence and perseverance in resolution of all my software problems and whatever maintenance. I can say that I have dealt with Microsoft and HP, and they far surpass others. I was not happy with former ones whereas Yogi was able to resolve all my problems with great patience, kindness, knowledge and speed/expediency. I have been very appreciative all these years because this kind of service you cannot pay enough.

5 years of satisfaction! I have subscribed to iYogi technical services for 5 years during which I have had several occasions to call upon them for assistance. Each and every time they "fixed" my problem very professionaly. I have a great sense of comfort knowing that I am covered whenever a problem should arise...