Bob Farrell
GBLong time confidence I have depended on Iyogi almost from the beginning when Microsoft handed over support questions. Success with these questions led to signing up for annual relationships. The skill level over the remote connection is normally as good as I have ever experienced. Note, the service is available 24/7. Any time I have a problem - late at night, weekends. If the resolution is not quite right, I reconnect and get it resolved immediately. Note, the cost for this superb year-long coverage, is in the range of only two hours from a local tech. Iyogi has worked hard to earn my business.
Eileen G. Currás Negrón
GBGreat Technical Support Since 2007 Iyogi Tech Support came to my life due to Multiple Sclerosis (MS) and my Daughter. The Company was diligent to and their resolutions of all my software problems and whatever maintenance issues to my computer. Iyogi surpasses all my problems with great patience, kindness, knowledge and speed. The service does not has comparison is unique in all senses. "Desde el; 2007 el Iyogi Tech Support ha sido diligente a todas mis problemas de programas de computadora y cualquier percance de mantenimiento. Iyogi traspasa otras compañías. IYogi resolvió todos los problemas con paciencia, respetuosamente y rápido. El servicio no tiene comparación es única en todos los sentidos. El servicio no tiene comparación a ninguna compañía es única en todos los sentidos".
N C Mitchel
GBIyogi has always given me useful help As a rather elderly user of the computer I find being able to communicate with an Iyogi represantative by written messages is so much easier than having to listen to and act on instructions on the phone as my hearing is not as good as formerly. They have also been quick to make good anything that needed further attention. Always willing to ensure any problem has been solved satisfactorily and always very patient with slow learners.
Douglas Henderson
GBAm pleased wtih your most ofservice A lot of what I wanted involved OpenOffice.org and open source software tweaking. Most of those problems were not solved, so Eudora OSE and SeaMonkey Mozilla (my default) and not fully functional on 8.1 Pro which I purchased from iYogi. (My new laptop came with 7 Pro which jammed.) The Windows programs are fine. I do believe that iYogi should stop "selling software/services" to someone who has prepaid for a year. Given a choice - since 1992 when I entered computers - I prefer NOT to use a Microsoft product but to get my machine running, I ended up with Outlook (don't like the layout but it works fine), MS-Office and Windows 8.1 Pro.
Einar Jenssen
GBCompletely incompetent I called this company for problems with my MacAir. Worst experience I have had. Even their senior technicians were useless. They also con you into signing up with them by telling you that your computer is infected by spyware. Do not believe them. Worst of all they managed to erase 3 months of emails. I wasted 12 hours speaking to them ,no problem was solved and they erased important data. Avoid like the plague!