Faulty product with a high price I purchased a £1700 laptop in December 2021. The computer has just failed, problem with graphic or motherboard when checked at local repair shop, they have informed it is beyond economical repair. Now checking I find it is out of warranty but have come find out this is a common fault with this product. If I send it to their repair shop they will wipe the data, which again is not useful. Seriously disappointed after investing in a high end laptop that if having gone with another manufacturer would have not had this fault. I won’t be buying their products again, avoid.

Repair Loop with no solution Couple of weeks before my warranty was to expire, the laptop started crashing when on battery. I’ve created a repair ticket and send the laptop to them, after a couple of days they send it back and said there is no problem. I called ASUS UK support and the guy on the line was very knowledgeable and friendly. He advised me to send it again, as the issue wasn’t fixed, still under warranty, but told me to share a link with them to a video of the problem, that’s exactly what I did. They didn’t watch the video and sent it back stating that it was tested and no problems found. I called the ASUS support again today, and he told me to send it through AGAIN! I have been buying and recommending ASUS products for 12 years. This is the last time I will buy anything from them. Companies that treat customers like trash should be punished by buyers.

B650 Plus Wifi I recently purchased the B650 Plus Wi-Fi Motherboard, and I must admit it’s among the finest motherboards I’ve ever owned. The built-in Bluetooth functionality eliminates the need for my external dongle, which is a huge convenience. Additionally, the three M.2 slots provide ample space for all my storage devices, and the impressive I/O options at the back of the motherboard enhance its overall usability. For the price, this motherboard is an excellent choice for anyone seeking a reliable and feature-rich option.

Very happy with purchase Product arrived on time. Well packaged and in perfect condition. Everything was as specified - no issues, although keyboard layout different from my last two laptops - this will take a little getting used to. Would be happy to order from this supplier again.

AVOID Appalling! I'm not even sure this is a genuine website. Purchased a laptop and obviously authorised our payment with our online banking. However, we then received an email and attached letter, full of spelling mistakes and grammatical errors, asking for us to sign a disclaimer that Asus would forfeit any responsibility should the laptop not be delivered. They had also requested photo ID and either a copy of the credit card used or a utility bill to "confirm identity". Customer services were rude and would only say this is "standard procedure". AVOID AT ALL COSTS