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Trustify360 - Default Title

Chargebee

6900 Wisconsin Ave, 20815, Bethesda, United States

http://chargebee.com

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2.75

Based on 20 Reviews

40.00%

0.00%

15.00%

45.00%

About Chargebee

Chargebee is the leading recurring revenue management platform for subscription businesses that offers customizable products to enable growth across the full customer lifecycle. Chargebee Billing, Chargebee Retention, Chargebee RevRec and Chargebee Receivables can be used together or individually to meet the needs of subscription-based businesses around the globe, from startups to enterprises. With seamless support at every growth stage, Chargebee offers automated billing, invoicing, payments and compliance capabilities to provide up-to-date key metrics and insights to start, scale and sustain business.

Contact Info

http://chargebee.com
6900 Wisconsin Ave, 20815, Bethesda, United States
[email protected]

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Customer service sucks Customer service sucks. I have been trying to get my gateway account set up properly for weeks with Chargebee but they will only communicate with me through email. They refuse to let me speak with a live agent and customer service number sends me straight to voicemail. I’m at my wits end!

Absolutely good Scalable, clear, updating quite regularly. Support is not bad if you are an IT professional. Many options and never had a bug on their side in 2 years.

The customer service at this company is… Stay Away from Chargebee ...The customer service at this company is horrible. First the invoice system does not automatically charge the cost of the invoice, then you contact their support (they only offer online chatting) and they just copy and paste the answer. I have been with them since they are integrated with our software but I am going to switch because they are making me loose money and the support is not there.

Terrible customer service.. Terrible customer service... I felt "questioned" and that I was being analyzed as to whether I deserved service from this company at all. Terrible English.... can't understand anything

Good product with few issues but easily… Good product with few issues but easily manageable BUT Customer Support is appalling and almost unnecessary to reach out to them as they can't do anything to help. Wish they care about existing customers as they do for new leads.

Chargebee

http://chargebee.com

About Chargebee

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Contact Info

Chevon Patrick

Product Owner

Amy

Dariusz Slawski

Akhil Dhanuka