Marc
ESWaste of time: Overpriced, intransparent and empty promises You have to book an appointment with them and immediately the upselling starts. I was promised "assessment of my requirements" and "immediate follow-up". 2 weeks later: radio silence. This is just a VERY POOR customer experience. It’s an already overpriced product, the pricing is intransparent, the onboarding cumbersome. They make big promises on the phone with zero to show for. I sent a complaint via email about the lack of following up with me and they did not even bother to answer. Better go with a company that cares.
Jeff Wood
GBGreat Service I've been using this service for several months now and everything is super easy to understand and I haven't had any issues. It's been so helpful in getting my subscription newsletter off the ground.
Anastasia Bakalova
DEPérfect subscription management User-friendly tool for subscription management. Perfect decision for a high volume of monthly invoicing. Very good VAT charges management.
Chevon Patrick
GBCustomer service sucks Customer service sucks. I have been trying to get my gateway account set up properly for weeks with Chargebee but they will only communicate with me through email. They refuse to let me speak with a live agent and customer service number sends me straight to voicemail. I’m at my wits end!
Peter Askelöf
SEWorks great for our SaaS business We've used Chargebee for our SaaS business for 5+ years and the service and support has been excellent. It's probably the service I'm most satisfied with out of all the ones we use.