Terrible customer service.. Terrible customer service... I felt "questioned" and that I was being analyzed as to whether I deserved service from this company at all. Terrible English.... can't understand anything

Not Worth the Headache Billing and payments are the most important pillars of your organization. So when something goes wrong, it shouldn't take a week to talk to a person. We have had issues with the system, and support is either nonexistent or doesn't even understand their product and provides incorrect information. The worst part... we're a paying customer. We pay every month. Chargebee is our biggest regret. Put in the extra time to integrate Stripe directly, or choose another billing management solution. Chargebee may look good on paper, and it may work correctly for the first couple of months, but eventually you'll start to see issues, and support is no where to be found.

Excellent Product and Team! Chargebee is the best way to start taking subscription payments online. It is extremely fast and easy to set up. Their support team is incredible should you do need help with anything. It's also brilliant at managing all relevant documentation (invoices, etc.), email notifications to all parties, and tax.

Pérfect subscription management User-friendly tool for subscription management. Perfect decision for a high volume of monthly invoicing. Very good VAT charges management.

Absolutely good Scalable, clear, updating quite regularly. Support is not bad if you are an IT professional. Many options and never had a bug on their side in 2 years.