Chargebee

6900 Wisconsin Ave, 20815, Bethesda, United States
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2.75
Based on 20 Reviews

5

40.00%

4

0.00%

3

0.00%

2

15.00%

1

45.00%
About Chargebee

Chargebee is the leading recurring revenue management platform for subscription businesses that offers customizable products to enable growth across the full customer lifecycle. Chargebee Billing, Chargebee Retention, Chargebee RevRec and Chargebee Receivables can be used together or individually to meet the needs of subscription-based businesses around the globe, from startups to enterprises. With seamless support at every growth stage, Chargebee offers automated billing, invoicing, payments and compliance capabilities to provide up-to-date key metrics and insights to start, scale and sustain business.

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Dariusz Slawski
GB

Terrible customer service.. Terrible customer service... I felt "questioned" and that I was being analyzed as to whether I deserved service from this company at all. Terrible English.... can't understand anything

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Amy
GB

The customer service at this company is… Stay Away from Chargebee ...The customer service at this company is horrible. First the invoice system does not automatically charge the cost of the invoice, then you contact their support (they only offer online chatting) and they just copy and paste the answer. I have been with them since they are integrated with our software but I am going to switch because they are making me loose money and the support is not there.

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Patrick Barnes
SG

Excellent Product and Team! Chargebee is the best way to start taking subscription payments online. It is extremely fast and easy to set up. Their support team is incredible should you do need help with anything. It's also brilliant at managing all relevant documentation (invoices, etc.), email notifications to all parties, and tax.

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Nathaniel Deshpande
CA

Not Worth the Headache Billing and payments are the most important pillars of your organization. So when something goes wrong, it shouldn't take a week to talk to a person. We have had issues with the system, and support is either nonexistent or doesn't even understand their product and provides incorrect information. The worst part... we're a paying customer. We pay every month. Chargebee is our biggest regret. Put in the extra time to integrate Stripe directly, or choose another billing management solution. Chargebee may look good on paper, and it may work correctly for the first couple of months, but eventually you'll start to see issues, and support is no where to be found.

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Product Owner
VN

Absolutely good Scalable, clear, updating quite regularly. Support is not bad if you are an IT professional. Many options and never had a bug on their side in 2 years.

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