Works great for our SaaS business We've used Chargebee for our SaaS business for 5+ years and the service and support has been excellent. It's probably the service I'm most satisfied with out of all the ones we use.

The customer service at this company is… Stay Away from Chargebee ...The customer service at this company is horrible. First the invoice system does not automatically charge the cost of the invoice, then you contact their support (they only offer online chatting) and they just copy and paste the answer. I have been with them since they are integrated with our software but I am going to switch because they are making me loose money and the support is not there.

Account Management team makes all the difference! The Chargebee team has worked tirelessly with our company to find solutions for our complex workflows and business needs. While no product is perfect, we have a dedicated account management team that is there to address our concerns and help us take our experience to the next level. The personal attention and ability to learn our business really sets this company apart.

Excellent service from my experience... Wow, its shocking to see how these many bad reviews for this amazing company, not sure if I'm using the same chargebee as they are! My experience with them for last 3 years has been nothing but amazing. They have always provided amazing customer support and the sheer amount of features they are providing puts other similar services to shame.

Fair product, horrible customer service The product is good, but available only in limited languages. The "customer success team" however is horrible. Their only interest seems to be their bonus for new revenue, and once they have tricked you into paying more than you should you hear nothing from them.