Product Owner
VNAbsolutely good Scalable, clear, updating quite regularly. Support is not bad if you are an IT professional. Many options and never had a bug on their side in 2 years.
Jean
BETo be avoided, it will cost you LT! Chargebee started as a good product challenging Recurly. But as times goes on their super weird pricing policy will get the best of you. Their representative explicitly lied to to us to get us on a higher pricing in order to get his bonus and then you are stuck with another representation trying to get you to pay even to get his bonus aswell for the same feature that were promised earlier by someone else. Their management really needs to train their staff better & decide on a pricing policy that aligns interest (fixed or variable -- you can have it both ways! ) First chance we get, we get away from this scamming company!
Justin
IDBad Reporting, Buggy SaaS Metrics, Poor Experience. Bad reporting, complete lack of accounting procedures, this is a mess. The SaaS metrics ain't working properly too. Do not onboard with this platform, you will get stuck with a buggy and messy billing system. They try to upsell every reporting even the accounting ones, we are on the $599/month plan and we still don't have access to fundamental accounting reporting. RUNAWAY. Thank me later.
Anastasia Bakalova
DEPérfect subscription management User-friendly tool for subscription management. Perfect decision for a high volume of monthly invoicing. Very good VAT charges management.
Bernd
NLFair product, horrible customer service The product is good, but available only in limited languages. The "customer success team" however is horrible. Their only interest seems to be their bonus for new revenue, and once they have tricked you into paying more than you should you hear nothing from them.