Dariusz Slawski
GBTerrible customer service.. Terrible customer service... I felt "questioned" and that I was being analyzed as to whether I deserved service from this company at all. Terrible English.... can't understand anything
Marc
ESWaste of time: Overpriced, intransparent and empty promises You have to book an appointment with them and immediately the upselling starts. I was promised "assessment of my requirements" and "immediate follow-up". 2 weeks later: radio silence. This is just a VERY POOR customer experience. It’s an already overpriced product, the pricing is intransparent, the onboarding cumbersome. They make big promises on the phone with zero to show for. I sent a complaint via email about the lack of following up with me and they did not even bother to answer. Better go with a company that cares.
Anastasia Bakalova
DEPérfect subscription management User-friendly tool for subscription management. Perfect decision for a high volume of monthly invoicing. Very good VAT charges management.
Akhil Dhanuka
AUGood product with few issues but easily… Good product with few issues but easily manageable BUT Customer Support is appalling and almost unnecessary to reach out to them as they can't do anything to help. Wish they care about existing customers as they do for new leads.
Peter Askelöf
SEWorks great for our SaaS business We've used Chargebee for our SaaS business for 5+ years and the service and support has been excellent. It's probably the service I'm most satisfied with out of all the ones we use.