J Shepherd
GBDecided to return Decided to return, convoluted returns process. They sent a link to print returns confirmation that doesn't work, said would send a returns label which has never arrived. Have emailed support numerous times with no response. Avoid!!!
Eduardo Cuco
BRQuality and agility on issues My backbone controller stopped working the left side buttons, the contact center took lesse than a week to send me a new controller. I do recommend them.
Kareem Abdul
DEOrdered in 09.01 Ordered in 09.01. Still no shipping (12 days later). They have stated a delivery time of 4-7 days at the time of purchase. I am extremely frustrated and advise everyone not to order the controller directly from the manufacturer.This is simply not up to date and the company seems to be dubious.
Luke Godfrey
GBLong delivery time, worth the wait, Ordering direct from backbone was a slower delivery process than usual. It took 9 days from ordering to delivery. In this day and age of Amazon prime, and online commerce - that feels way too long, especially for a tech product. The product however is 5 stars. Absolutely love my backbone.
Consumer
GBBest service I had very fast and… Best service I had very fast and professional