Backbone One 2nd Gen's Firmware Can't Be Update on Apple iPhone The reason why I scored one star for the Backbone One 2nd Gen (and it was going to be a lower score.!!!) is becuse the firmware can't be updated on my iPhone 15 Pro Max or any Apple iPhone for that matter.. it's 2024 and not being able to update the controller's software to work corectly or at all..!!! on my Apple iPhone is somewhat rediculous now..!!!

Bought this item as a test... Bought this item as a test against the Razer Kishi I bought over a year ago, love that thing by the way, and it holds no ground. Comparing the 2, Backbone has defects and issues amongst many other things, as well as comfortablility. The money spent on it wasn't worth the price. It would be better off as a dollar store item, if I'm being honest. The Razer Kishi has held up and has continued to amaze me since buying it. No issues and customer support is always there. I haven't had any issues with them whatsoever. If you're looking for something worth the price like this, go to Razer, not some new-found item that wants to try and mimic it.

Long delivery time, worth the wait, Ordering direct from backbone was a slower delivery process than usual. It took 9 days from ordering to delivery. In this day and age of Amazon prime, and online commerce - that feels way too long, especially for a tech product. The product however is 5 stars. Absolutely love my backbone.

Decided to return Decided to return, convoluted returns process. They sent a link to print returns confirmation that doesn't work, said would send a returns label which has never arrived. Have emailed support numerous times with no response. Avoid!!!

The controler requires improvements. I purchased the Backbone One 2nd Gen from Amazon for my S24 Ultra, and it has proven to be efficient. The application for $40 per month is beneficial in connecting through preferred games on Xbox One X and Steam, as well as the Geforce Now app. Additionally, the controller possesses its effectiveness, although it will not function properly on a PC or tablet when connected via USB C.