Backbone Labs, Inc.

915 Broadway St, 98660, Vancouver, United States
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3.00
Based on 20 Reviews

5

40.00%

4

10.00%

3

5.00%

2

0.00%

1

45.00%
About Backbone Labs, Inc.

Backbone makes your iPhone a serious gaming device. Next-level gaming has never been more magical and effortless. Play games like Call of Duty: Mobile, Minecraft, and Roblox on the go or stream games from your Xbox or Playstation. Free Shipping & Free Returns for US Purchases

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Takmen
GB

Terrible customer service, too slow or not responding, can't get refund It took a full week for an order to arrive. Seeing how long it was taking (Amazon UK had the same price and next day delivery) I tried to get more details about when it will arrive from customer service, they didn't get back to me with any updates. Then I tried to cancel the order next day, they got back to me 8 hours later with a no. I asked for a return after receiving the product and it's been another week and they still haven't sent me shipment barcode, so I can't send it back. At this point, they are either ignoring me or being extremely slow, I assume I will never be able to get my money back and I didn't even open the box! Terrible customer service, just buy it from a third party seller, never shop directly with them.

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Xzavier Martinez
GB

Awesome support despite a third arty… Awesome support despite a third arty purchase resulting in no available warranty they still managed to replace my device for me

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ALFRED GEORGE BAILEY
GB

Backbone One 2nd Gen's Firmware Can't Be Update on Apple iPhone The reason why I scored one star for the Backbone One 2nd Gen (and it was going to be a lower score.!!!) is becuse the firmware can't be updated on my iPhone 15 Pro Max or any Apple iPhone for that matter.. it's 2024 and not being able to update the controller's software to work corectly or at all..!!! on my Apple iPhone is somewhat rediculous now..!!!

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Awox Stork
CZ

Great product Great product, great customer service

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Brandon Goff
GB

No issues or arguments No issues or arguments. They resolved issue without delay or worry

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