Backbone Labs, Inc.

915 Broadway St, 98660, Vancouver, United States
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3.00
Based on 20 Reviews

5

40.00%

4

10.00%

3

5.00%

2

0.00%

1

45.00%
About Backbone Labs, Inc.

Backbone makes your iPhone a serious gaming device. Next-level gaming has never been more magical and effortless. Play games like Call of Duty: Mobile, Minecraft, and Roblox on the go or stream games from your Xbox or Playstation. Free Shipping & Free Returns for US Purchases

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Lily
GB

still waiting on my returns label No response from customer services I’ accidentally ordered the wrong item, I bought another one so I could give it to my brother, as they said I could get a refund on the one I don’t need, still waiting for my returns label, they aren'y reply to any emails or messages on social media, what an absolute joke!! its unused and still in the box I just want my money back

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J Shepherd
GB

Decided to return Decided to return, convoluted returns process. They sent a link to print returns confirmation that doesn't work, said would send a returns label which has never arrived. Have emailed support numerous times with no response. Avoid!!!

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AM
GB

Worst customer service. Read the review written by Takmen. I’m having exactly the same issue. Was told that order can’t be cancelled even though I attempted to cancel a day after ordering. Apparently it had been marked as shipped but wasn’t shipped until 4 days later. So I had to wait for item to arrive and compete online return form. Still waiting for a returns label which was promised over a week ago. Didn’t receive the label and emails seem to be ignored.

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Xzavier Martinez
GB

Awesome support despite a third arty… Awesome support despite a third arty purchase resulting in no available warranty they still managed to replace my device for me

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Jeffrey Bower
GB

The controler requires improvements. I purchased the Backbone One 2nd Gen from Amazon for my S24 Ultra, and it has proven to be efficient. The application for $40 per month is beneficial in connecting through preferred games on Xbox One X and Steam, as well as the Geforce Now app. Additionally, the controller possesses its effectiveness, although it will not function properly on a PC or tablet when connected via USB C.

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