Terrible customer service, too slow or not responding, can't get refund It took a full week for an order to arrive. Seeing how long it was taking (Amazon UK had the same price and next day delivery) I tried to get more details about when it will arrive from customer service, they didn't get back to me with any updates. Then I tried to cancel the order next day, they got back to me 8 hours later with a no. I asked for a return after receiving the product and it's been another week and they still haven't sent me shipment barcode, so I can't send it back. At this point, they are either ignoring me or being extremely slow, I assume I will never be able to get my money back and I didn't even open the box! Terrible customer service, just buy it from a third party seller, never shop directly with them.

Perfect for gaming on the go The Backbone controller is perfect for scratching my gaming itch. It's comfortable to hold, lightweight, and convenient to use. My K:D ratio improved 40% in CoD!

Great product Great product, great customer service

Had a few questions regarding the app… Had a few questions regarding the app and they were answered quickly and fully. Great brand.

No issues or arguments No issues or arguments. They resolved issue without delay or worry