Ordered in 09.01 Ordered in 09.01. Still no shipping (12 days later). They have stated a delivery time of 4-7 days at the time of purchase. I am extremely frustrated and advise everyone not to order the controller directly from the manufacturer.This is simply not up to date and the company seems to be dubious.

No issues or arguments No issues or arguments. They resolved issue without delay or worry

Great product Great product, great customer service

Bought this item as a test... Bought this item as a test against the Razer Kishi I bought over a year ago, love that thing by the way, and it holds no ground. Comparing the 2, Backbone has defects and issues amongst many other things, as well as comfortablility. The money spent on it wasn't worth the price. It would be better off as a dollar store item, if I'm being honest. The Razer Kishi has held up and has continued to amaze me since buying it. No issues and customer support is always there. I haven't had any issues with them whatsoever. If you're looking for something worth the price like this, go to Razer, not some new-found item that wants to try and mimic it.

Awesome support despite a third arty… Awesome support despite a third arty purchase resulting in no available warranty they still managed to replace my device for me