JvB
IEPackage routed to another country. I did not put 5 start because my package was accidentally routed to another country. The good things is that the support service was able to track my package and re route it to the right destination. A month will pass and still do not have my package with me.
Awox Stork
CZGreat product Great product, great customer service
Luke Godfrey
GBLong delivery time, worth the wait, Ordering direct from backbone was a slower delivery process than usual. It took 9 days from ordering to delivery. In this day and age of Amazon prime, and online commerce - that feels way too long, especially for a tech product. The product however is 5 stars. Absolutely love my backbone.
J Shepherd
GBDecided to return Decided to return, convoluted returns process. They sent a link to print returns confirmation that doesn't work, said would send a returns label which has never arrived. Have emailed support numerous times with no response. Avoid!!!
Eduardo Cuco
BRQuality and agility on issues My backbone controller stopped working the left side buttons, the contact center took lesse than a week to send me a new controller. I do recommend them.