Long delivery time, worth the wait, Ordering direct from backbone was a slower delivery process than usual. It took 9 days from ordering to delivery. In this day and age of Amazon prime, and online commerce - that feels way too long, especially for a tech product. The product however is 5 stars. Absolutely love my backbone.

Awesome support despite a third arty… Awesome support despite a third arty purchase resulting in no available warranty they still managed to replace my device for me

Quality and agility on issues My backbone controller stopped working the left side buttons, the contact center took lesse than a week to send me a new controller. I do recommend them.

Backbone One. Exceeded all my expectations! Backbone One has exceeded my expectations. It feels and handles exactly like the best console controllers. There's no lag, it's super responsive, and the functionality and feel of the buttons is perfect. The backbone app interface is super simple and connects to all my xbox, ps5, and apple arcade games with ease. In some ways it's also made just dropping into games for short periods of time anywhere in my house, or anywhere I go, really easy. i love that about it. I would definitely recommend to friends and family.

Had a few questions regarding the app… Had a few questions regarding the app and they were answered quickly and fully. Great brand.