J Shepherd
GBDecided to return Decided to return, convoluted returns process. They sent a link to print returns confirmation that doesn't work, said would send a returns label which has never arrived. Have emailed support numerous times with no response. Avoid!!!
JvB
IEPackage routed to another country. I did not put 5 start because my package was accidentally routed to another country. The good things is that the support service was able to track my package and re route it to the right destination. A month will pass and still do not have my package with me.
Xzavier Martinez
GBAwesome support despite a third arty… Awesome support despite a third arty purchase resulting in no available warranty they still managed to replace my device for me
Eduardo Cuco
BRQuality and agility on issues My backbone controller stopped working the left side buttons, the contact center took lesse than a week to send me a new controller. I do recommend them.
Kareem Abdul
DEOrdered in 09.01 Ordered in 09.01. Still no shipping (12 days later). They have stated a delivery time of 4-7 days at the time of purchase. I am extremely frustrated and advise everyone not to order the controller directly from the manufacturer.This is simply not up to date and the company seems to be dubious.