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Trustify360 - Default Title

Backbone Labs, Inc.

915 Broadway St, 98660, Vancouver, United States

http://playbackbone.com

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3.00

Based on 20 Reviews

40.00%

10.00%

5.00%

0.00%

45.00%

About Backbone Labs, Inc.

Backbone makes your iPhone a serious gaming device. Next-level gaming has never been more magical and effortless. Play games like Call of Duty: Mobile, Minecraft, and Roblox on the go or stream games from your Xbox or Playstation. Free Shipping & Free Returns for US Purchases

Contact Info

http://playbackbone.com
915 Broadway St, 98660, Vancouver, United States
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Had a few questions regarding the app… Had a few questions regarding the app and they were answered quickly and fully. Great brand.

Worst customer service. Read the review written by Takmen. I’m having exactly the same issue. Was told that order can’t be cancelled even though I attempted to cancel a day after ordering. Apparently it had been marked as shipped but wasn’t shipped until 4 days later. So I had to wait for item to arrive and compete online return form. Still waiting for a returns label which was promised over a week ago. Didn’t receive the label and emails seem to be ignored.

Quality and agility on issues My backbone controller stopped working the left side buttons, the contact center took lesse than a week to send me a new controller. I do recommend them.

Long delivery time, worth the wait, Ordering direct from backbone was a slower delivery process than usual. It took 9 days from ordering to delivery. In this day and age of Amazon prime, and online commerce - that feels way too long, especially for a tech product. The product however is 5 stars. Absolutely love my backbone.

Great product Great product, great customer service

Backbone Labs, Inc.

http://playbackbone.com

About Backbone Labs, Inc.

Tags

Contact Info

Mike Schmid

AM

Eduardo Cuco

Luke Godfrey

Awox Stork