Ordered in 09.01 Ordered in 09.01. Still no shipping (12 days later). They have stated a delivery time of 4-7 days at the time of purchase. I am extremely frustrated and advise everyone not to order the controller directly from the manufacturer.This is simply not up to date and the company seems to be dubious.

Great product Great product, great customer service

Had a few questions regarding the app… Had a few questions regarding the app and they were answered quickly and fully. Great brand.

still waiting on my returns label No response from customer services I’ accidentally ordered the wrong item, I bought another one so I could give it to my brother, as they said I could get a refund on the one I don’t need, still waiting for my returns label, they aren'y reply to any emails or messages on social media, what an absolute joke!! its unused and still in the box I just want my money back

Very poor customer service Very poor customer service, try to contact regarding refund. No response sent numerous emails, Facebook messages, Instagram messages, Twitter messages and no response return was accepted via their automated portal online. Democracy shipping label constantly emailed the support email where it says to get a shipping label. But no response been waiting 4 weeks now for a response. Still in can't get refund. Stay clear of this company. Yeah, very, very poor customer service do not use.