So far the response rate has been very … So far the response rate has been very good since you guys took over. However you are making promises you aren't keeping. You told us Ning 2.0 was going to get a makeover and a new chat, and instead my network has experienced lag and a broken old chat for about a week. I'd like a little more clarity and transparency as to how you will be proceeding with us. Otherwise you are doing a much better job than the previous owners.

Ning was fantastic in 2007 Ning was fantastic in 2007. Over the past few years the site support has deteriorated so much. Problems never get fixed and when they do the fix can sometimes make things worse. It's such a shame to see such a good resource being left to wither on the vine - and meantime we're still expected to keep paying.

What Do We Do When 'Networks Are NOT Up And Running' We've paid our dues for the year and our network was accessible till about a few hours ago. We've suddenly started getting the 'Network Not Launched Yet' Message. Could you have a look urgently? Name Of Ning Network: Studio Talking Rich Please have an urgent look. Hope no ones hacking in! This breakdown is so unfair - now that we're gearing up to call people to Ning again. Shamshir Rai Luthra Veteran Radio Broadcaster, Senior Consumer Activist

Stole my money I signed up to Ning a few years ago and subsequently cancelled my subscription, something I have in writing. However, for the next two years they proceeded to take payment from me without my knowledge. I wrote to them asking for them to refund the payment, but they have refused to do so. So they've effectively stole more than £300 from me. This doesn't seem like a company you can trust to treat you fairly.

I've been using ning for a very long … I've been using ning for a very long time already and can't count how much time it saved me up to now. There're few uncomfortable things in it but in comparison with its previous version they're totally irrelevant.