Working with Ning has been an amazing… Working with Ning has been an amazing experience. The functionality is perfect for my “micro social network “ project. It is fantastic value and their support team answer questions almost before I have asked them. Absolutely brilliant!!

This company is stealing money. This company is stealing money. I signed up for the free trial 4 years ago. Never used the product or service. Last year I realized they were charging my account, I called and asked them to cancel it. They said they would. This year I get a charge to my credit card. I called and asked for a refund. They said they can't give me a refund. But they would cancel my account. I check, and my account is still not canceled. Don't sign up for this service.

Ning got new life after this recent … Ning got new life after this recent ownership took over. They communicate in a reasonable feature and seem more knowledgeable. I have seen features get nice overhauls as well as long awaited features being released that had been promised for years. I love this newfound energy and don't want this feeling to stop.

The recent private equity acquisition … The recent private equity acquisition of NING is the best thing that has happened to it in the 9 years that I have been using the platform. It has begun to inject confidence into their creators. The integration with creators in the help forum and the live-online help are awesome and great beginnings. But, because the the previous NING leadership was so negligent, they need to do more. I recently filed a ticket because my search function wasn't working and it took 2 weeks to get a resolution- that's not good enough. They also need to address the following for 2.0 and 3.0, and do it quickly. 1. Better monetization of the mobile version. This is 40% of our traffic and I can't put any ads in front of these users. 2. Third-party creativity. They need to make the site easily modifiable so creators can implement 3rd party apps and tools. 3. Reliable emailing tools - Why should I need to get Constant Contact? 4. New Templates

Do not waste your time and money I signed up for a free trial that said there was a monthly charge and when my free trial was up they hit me with a $300 annual fee. I contacted them immediately because I wouldn’t have signed up for it unless it was monthly and then said they would switch it to a monthly and give me $270 toward my future months which doesn’t make any sense. I finally said I just wanted to cancel so they said they would switch it to a monthly and refund me the $270. I thought about it more and reconnected them and told them I just wanted to cancel the service altogether and to give me a refund. They placed me on hold (in a chat) for more than 20 minutes. I finally said, are you still there? And they said yea, sorry for the wait, okay we will cance it. It took days to get the money back and it overdrafted my account multiple times. They only gave me $270 back and when I went back again to get the other $30 they flat-out refused. This company is obviously sketchy and the other reviews I’ve heard about them suck a well. Don’t waste your time or money.