Signed up for Ning 14 day trial Signed up for Ning 14 day trial. About a week into playing with the script I didnt feel it was the best platform for my domain. I called to cancel and the lady who was assisting me gave me a hassle with the cancellation. She kept telling me that my reason was not good enough. She went on with telling me how she understands I want to cancel but she needed more specifics and my explanation didn't suffice. I felt haggled and should have never been on the phone for 15 minutes begging for my trial to be cancelled. They lost my trust in doing business with them. I understand trying to keep a customer but you should know where to draw the line and say thank you.

Absolutely the BEST customer service… Absolutely the BEST customer service I've experienced. The network is perfect for our needs and was easy to setup and very user-friendly. As we encounter questions or need to make adjustments, our customer care agent, Dmitry is so responsive and helpful. We have tried other platforms and none even come close to the expert functionality, visual appeal and customer care of Ning. Taking into account the diversity of design aspects and functions, I highly recommend Ning for any organization. -Raven Sinclaire, Grand Preceptor, Order of the Temple of Solomon Foundation

Unauthorized charging of credit card by Ning Interactive … Unauthorized charging of credit card for unknown 'ning.com'. The company tried to have this review removed from Trustpilot but proof was provided that this review is genuine and accurate. See the review below by Charles Knox-Vydmanov titled "Stole my money" as he also experienced the same problem with this company. And to find an additional large number of complaints about fraudulent charging, simply Google "ning interactive credit card". This shows many people also reporting fraudulent credit card charges.

This company is stealing money. This company is stealing money. I signed up for the free trial 4 years ago. Never used the product or service. Last year I realized they were charging my account, I called and asked them to cancel it. They said they would. This year I get a charge to my credit card. I called and asked for a refund. They said they can't give me a refund. But they would cancel my account. I check, and my account is still not canceled. Don't sign up for this service.

Working with Ning has been an amazing… Working with Ning has been an amazing experience. The functionality is perfect for my “micro social network “ project. It is fantastic value and their support team answer questions almost before I have asked them. Absolutely brilliant!!