Absolutely the BEST customer service… Absolutely the BEST customer service I've experienced. The network is perfect for our needs and was easy to setup and very user-friendly. As we encounter questions or need to make adjustments, our customer care agent, Dmitry is so responsive and helpful. We have tried other platforms and none even come close to the expert functionality, visual appeal and customer care of Ning. Taking into account the diversity of design aspects and functions, I highly recommend Ning for any organization. -Raven Sinclaire, Grand Preceptor, Order of the Temple of Solomon Foundation

The recent private equity acquisition … The recent private equity acquisition of NING is the best thing that has happened to it in the 9 years that I have been using the platform. It has begun to inject confidence into their creators. The integration with creators in the help forum and the live-online help are awesome and great beginnings. But, because the the previous NING leadership was so negligent, they need to do more. I recently filed a ticket because my search function wasn't working and it took 2 weeks to get a resolution- that's not good enough. They also need to address the following for 2.0 and 3.0, and do it quickly. 1. Better monetization of the mobile version. This is 40% of our traffic and I can't put any ads in front of these users. 2. Third-party creativity. They need to make the site easily modifiable so creators can implement 3rd party apps and tools. 3. Reliable emailing tools - Why should I need to get Constant Contact? 4. New Templates

Signed up for Ning 14 day trial Signed up for Ning 14 day trial. About a week into playing with the script I didnt feel it was the best platform for my domain. I called to cancel and the lady who was assisting me gave me a hassle with the cancellation. She kept telling me that my reason was not good enough. She went on with telling me how she understands I want to cancel but she needed more specifics and my explanation didn't suffice. I felt haggled and should have never been on the phone for 15 minutes begging for my trial to be cancelled. They lost my trust in doing business with them. I understand trying to keep a customer but you should know where to draw the line and say thank you.

These are thieves. These are thieves. After the trial account ended, thirty dollars were withdrawn from me, and then they wanted to withdraw three hundred dollars. And I did not consent to this.

Unauthorized charging of credit card by Ning Interactive … Unauthorized charging of credit card for unknown 'ning.com'. The company tried to have this review removed from Trustpilot but proof was provided that this review is genuine and accurate. See the review below by Charles Knox-Vydmanov titled "Stole my money" as he also experienced the same problem with this company. And to find an additional large number of complaints about fraudulent charging, simply Google "ning interactive credit card". This shows many people also reporting fraudulent credit card charges.