Wild Apricot is helpful & patient 24/7. That makes a big difference to a small association! Wild Apricot is consistent, easy to learn and to master. The value of using this software is not just the complexity of learning new features - but the help provided if or when we need guidance along the way. We are a small staff with multiple tasks and interests to stay ahead of our member's needs. Wild Apricot is always there to answer our questions and point us in the right direction to move forward.

Longtime User - Run Away I have been using Wild Apricot for years, paying their highest-priced tier. Ever since Personify took over, we've seen a steady decline. It's now to the point where the website interface operates so slow, it's nearly impossible to use. Their support system is strictly through chat, and their hours are very limited, they never offer support on weekends or ANY kind of holiday.

Restrictive and difficult to customise Restrictive and difficult to customise. I've used Wild Apricot for a few years but NOT by choice. It's for a client who uses this platform. Coming from the WordPress background (which I have worked in for over 10 years), I find WA so incredibly frustrating to use. It's got very few theme options, hardly any features (i.e. no contact form widget for starters!) It's so clunky. Avoid, avoid, avoid.

Problem. Solved. This landed in my spam. Didn't see it until now. But if I recall, your support was responsive and answered my problem to my satisfaction. As always!

Support Problems! I've been with Apricot for years and their once superb support is gone. I submitted a support request that was urgent and it has been 4 days and no response. They have changed their interface and updated their system frequently and with each update comes a new issue with how system has worked for my non-profit group. Apricot, please address this shortcoming! PBGV Club of America