Support Problems! I've been with Apricot for years and their once superb support is gone. I submitted a support request that was urgent and it has been 4 days and no response. They have changed their interface and updated their system frequently and with each update comes a new issue with how system has worked for my non-profit group. Apricot, please address this shortcoming! PBGV Club of America

Two huge price jumps, not worth ir I started using wildapricot about three years ago for a nonprofit organization that I am the webmaster for. At first it was a great value for the amount of money I was paying for the product. However in the past two years the price has jumped up exponentially with no real new functions that are of use to me or my organization. The first price jump I understood, but when they announced another rise in price not six months later with nothing new to justify the price I was really annoyed. Needless to say I will be looking for another service to use. I would say that the service is good out way overpriced for a small organization like mine.

Customer service is non-existent Customer service is non-existent. I've been told for days to utilize the live chat feature - nope, it is not available and hasn't been for days yet we have a paid subscription. The templates are buggy and when you ask a question about why it isn't working you get referred to a FAQ that doesn't address the issue you are having. I don't think there are actual people who work at this company. Plus they are increasing their prices for this below-average software and services.

Atvans.org Hi We’ve been using WA for our website and Association software for close to 4 year. We had great success, emailing members, growing our membership, registration for events,online store, newsletters, etc. Our ~4500 members have great praise for the communication the software allows us to do. I could go on, but this just works. No more excell spreadsheets.....

I truly enjoy working with Wild… I truly enjoy working with Wild Apricot. It's relatively easy to set up and use and there knowledge base has detailed, step-by-step instructions for everything you want to accomplish. I love that new features are being added all the time! Even when I run into a problem or something goes wrong, the support staff has always been super friendly, helpful and very quick to respond.