Wm. Patrick Bauer, President
GBWild Apricot has been a lifesaver the Entegra Coach Owners Association. Wild Apricot has been a lifesaver for our club as we’ve grown to almost 2000 members. We left off using a spreadsheet at @150 members. There is a learning curve, but their Customer Service is very responsive, and have been very patient as we have learned their systems. Their event registration and new payment processing capabilities will really empower our club management goals.
Maurice Gunderson
GBLow Cost, OK Basics, Unresolved Problems We have been using Wild Apricot for almost four years. We chose it because it was the least expensive club management system available at the time. The basic functions work pretty well. However the user interfaces (both for members and administrators) are reminiscent of software twenty years ago. We often get complaints from our members who have trouble logging in, making reservations for events, submitting payments, etc etc. Wild Apricot has not fixed a single problem despite numerous support requests. Moreover, WA has raised their prices, and recently forced us to convert to their payment system (replacing PayPal which we originally used), so WA now pockets transaction fees. We have finally had enough and are looking for a replacement. Hopefully new competitors have emerged in the four years since we chose WA. Edit as of April 2022: WA has fixed some problems while others remain. Improvement is slow and uneven.
Ed Spader
GBLongtime User - Run Away I have been using Wild Apricot for years, paying their highest-priced tier. Ever since Personify took over, we've seen a steady decline. It's now to the point where the website interface operates so slow, it's nearly impossible to use. Their support system is strictly through chat, and their hours are very limited, they never offer support on weekends or ANY kind of holiday.
Gary
GBRecent technical issue with how the… Recent technical issue with how the website posts the number of registrants and openings for an event. The event page and the Upcoming Events "gadget" doesn't count a registrant with an unpaid balance. This is causing tremendous confusion among our members and event leaders.
Roman Solomon
BEworst website builder worst website builder. 0 assistance 50$ PER MONTH and you can't even chose the system pages the way you want, translate or anything... F*** WILD APRICOT