Terri Randall
GBI truly enjoy working with Wild… I truly enjoy working with Wild Apricot. It's relatively easy to set up and use and there knowledge base has detailed, step-by-step instructions for everything you want to accomplish. I love that new features are being added all the time! Even when I run into a problem or something goes wrong, the support staff has always been super friendly, helpful and very quick to respond.
Debra McDonald
GBCustomer service is non-existent Customer service is non-existent. I've been told for days to utilize the live chat feature - nope, it is not available and hasn't been for days yet we have a paid subscription. The templates are buggy and when you ask a question about why it isn't working you get referred to a FAQ that doesn't address the issue you are having. I don't think there are actual people who work at this company. Plus they are increasing their prices for this below-average software and services.
Dennis Brooke
GBHIGHLY Recommended Platform for an Integrated Organization Management and Website I moved my writers organization onto Wild Apricot over five years ago and have NEVER regretted it. It automates tasks that used to take hours and brings together membership and event management onto our website platform. It is easy enough to use that we no longer need a developer to maintain the site. When we run into issues the Wild Apricot staff has been very responsive and provides easy to use instructions to resolve questions. They also have plenty of training to help you unlock the power of the platform. HIGHLY recommend it.
Gary
GBRecent technical issue with how the… Recent technical issue with how the website posts the number of registrants and openings for an event. The event page and the Upcoming Events "gadget" doesn't count a registrant with an unpaid balance. This is causing tremendous confusion among our members and event leaders.
Wm. Patrick Bauer, President
GBWild Apricot has been a lifesaver the Entegra Coach Owners Association. Wild Apricot has been a lifesaver for our club as we’ve grown to almost 2000 members. We left off using a spreadsheet at @150 members. There is a learning curve, but their Customer Service is very responsive, and have been very patient as we have learned their systems. Their event registration and new payment processing capabilities will really empower our club management goals.